Buvaneswari Isabell Arumugam
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
Work History
Phlebotomist
Mount Elizabeth Novena Hospital
12.2023 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
Locum Enrolled Nurse
Thomson Medical Centre
09.2022 - 11.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- I worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- I Demonstrated respect, friendliness, and willingness to help wherever needed.
- I Managed time efficiently to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Senior Enrolled Nurse
Singapore General Hospital
03.2014 - 03.2022
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Assigned patient care to 3 nurses based on skills and experience, contributing to higher standards of patient care and staff retention
Education
Diploma In Nursing - Nursing
Nanyang Polytechnic
Singapore01.2025
Bridging Studies For Enrolled Nurse - Bridging Studies For Enrolled Nurse
Nanyang Polytechnic
Singapore12.2021
Nitec In Nursing - Nursing
Institute of Technical Education
Singapore01.2013
N-level Certifications - N-level Certifications
Compassvale Secondary School
Singapore01.2010
Skills
- Venipuncture
- Patient Confidentiality
- Infection Control
- Time management
- Proper labeling
- Venipuncture expertise
- Decision-Making
- Team building
- Calm Under Pressure
- PPE use
- First Aid/CPR
- Attention to Detail
- Dependable and Responsible
Awards
- Singapore Health Quality Service Awards 2020 , Silver Award
- Inaugural 5 years Long Service Award 2020.
- Singapore Health Quality Service Awards 2018 , Silver Award
- Singapore Health Quality Service Awards 2019 , Silver Award
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
References
1 ) Name : Tan Hon Pin
Occupation : Senior Staff Nurse
Tel : 9228 0564
2 ) Name : Izza Farhana
Occupation : Senior Staff Nurse
Tel : 9339 2587
Timeline
Phlebotomist
Mount Elizabeth Novena Hospital
12.2023 - Current
Locum Enrolled Nurse
Thomson Medical Centre
09.2022 - 11.2023
Senior Enrolled Nurse
Singapore General Hospital
03.2014 - 03.2022
Diploma In Nursing - Nursing
Nanyang Polytechnic
Bridging Studies For Enrolled Nurse - Bridging Studies For Enrolled Nurse
Nanyang Polytechnic
Nitec In Nursing - Nursing
Institute of Technical Education
N-level Certifications - N-level Certifications
Compassvale Secondary School
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