Seasoned supply chain and operations leader with over 20 years of experience driving strategic growth and operational efficiency in the healthcare and military sectors. Proven track record in managing large-scale logistics projects, enhancing supply chain processes, and leading teams to achieve outstanding performance. Expertise in contract management, technology integration, and business process optimization.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Director Supply Chain and Operations
SSW Logistics Pte Ltd
4 2023 - Current
Integral member of the Senior Management team, collaborating closely with the Managing Director (MD) to advance the organization's vision and operational strategy
Responsible for crafting and disseminating operational strategies that support the company's broader goals, translating strategic visions into actionable growth steps
Involved in company-wide goal setting, performance management, and annual operations and budget planning
Focuses on aligning business strategies with short- and long-term objectives, fostering a culture of inclusivity and continuous improvement to enhance productivity and talent retention
Oversees four critical business functions: Central Warehouse Operations, Central Fill Pharmacy Operations, Logistics & Distribution Services, and Customer Service Management
Develops the operational budget to align with the company's profit and loss statements, driving operational efficiencies across the fulfillment team, logistics, supply chain, and customer experience
Collaborates with the Engineering team to advance technological capabilities, focusing on innovation, best practices, and the improvement of work processes and quality standards
Ensures effective business continuity planning across business functions, developing and managing a comprehensive business continuity plan for emergency response, crisis management, and business resilience.
Assistant Director Supply Chain
ALPS Pte Ltd
05.2021 - 04.2023
Responsible for the strategic development and implementation of supply chain plans across various healthcare projects to ensure seamless operations and no disruption in drug supply
Key initiatives include: Formulating a supply chain plan for the National Central Fill Pharmacy (NCFP), integrating it with CWH1 to enhance supply chain synergy within a shared facility
Extending the supply chain network for Healthier SG to supply drugs to GP networks, catering to different GP operating models and incorporating invoicing
Creating a business costing and revenue model for warehouse services to optimize financial performance
Leading the design and development of the ALPS Order Management System (OMS) and Transport Management System (TMS), overseeing vendors to ensure timely delivery
Initiating a national public healthcare supply chain study to document practices and workflows at Public Healthcare Institutions (PHI), aiming to develop a next-generation supply chain ecosystem for public healthcare
Developing a supply chain plan for the new National Cancer Centre Singapore (NCCS) building, ensuring efficient collection and delivery processes
Collaborating with the project team and SSW Logistics to implement ALPS CWH1, focusing on operational details, licensing, and KPIs
Providing support for operational emergencies related to supply chain operations, planning, and executing solutions on short notice.
Senior Manager Supply Chain
ALPS Pte Ltd
11.2018 - 04.2021
Responsible for the strategic development and implementation of supply chain plans across various healthcare projects to ensure seamless operations and no disruption in drug supply
Key initiatives include: Formulating a supply chain plan for the National Central Fill Pharmacy (NCFP), integrating it with CWH1 to enhance supply chain synergy within a shared facility
Extending the supply chain network for Healthier SG to supply drugs to GP networks, catering to different GP operating models and incorporating invoicing
Creating a business costing and revenue model for warehouse services to optimize financial performance
Leading the design and development of the ALPS Order Management System (OMS) and Transport Management System (TMS), overseeing vendors to ensure timely delivery
Initiating a national public healthcare supply chain study to document practices and workflows at Public Healthcare Institutions (PHI), aiming to develop a next-generation supply chain ecosystem for public healthcare
Developing a supply chain plan for the new National Cancer Centre Singapore (NCCS) building, ensuring efficient collection and delivery processes
Collaborating with the project team and SSW Logistics to implement ALPS CWH1, focusing on operational details, licensing, and KPIs
Providing support for operational emergencies related to supply chain operations, planning, and executing solutions on short notice.
Army Combat Service Support (CSS) Officer
Singapore Armed Forces, MINDEF
01.2000 - 09.2018
Supervised a team of seven, overseeing logistics and personnel deployment between Singapore and Thailand, ensuring compliance with international regulations and collaborating with local and international agencies
Developed and executed strategic delivery routes and control plans for future deployments, including comprehensive logistics support concepts and securing funding and contracts for logistics services and supplies
Monitored and developed a comprehensive management plan for logistics readiness, handling around 40,000 line items for approximately 10,000 personnel
Created and implemented a Logistics Service Support Plan, coordinating with multiple agencies for the supply and resupply of personnel and equipment
Planned and developed annual operational logistics for around 4,000 individuals, managing equipment, medical support, transportation, accommodation, and meals in collaboration with government and commercial entities
Enforced comprehensive security measures for the Detachment, including physical, personal, supplies, and equipment security during movements
Conducted security compliance audits for all departments under direct command, ensuring adherence to safety and security protocols
Administered and managed contracts and Memorandums of Understanding (MOU) for logistics services and supplies, ensuring smooth operations and adherence to agreements
Conceptualized and operationalized a Combat Service Support (CSS) Plan, integrating personnel, medical, maintenance, supplies, and transport into comprehensive doctrines as Standard Operating Procedures (SOP)
Reviewed and updated existing doctrines to ensure alignment and effectiveness, supporting validation exercises as an exercise controller
Managed NS administration, including scheduling training, coordinating resources, and planning welfare and recognition activities for 5,000 NSmen
Coordinated logistics for unit operations and training, including transport, maintenance, and supplies, while managing a budget through Activity Based Budgeting
Oversaw logistics for National Day Carnival @ Marina Bay 2005, supporting approximately 2,000 participants
Planned and executed the integration of new personal equipment (PE) into the Army, assessing supplier capabilities, managing inventory, and developing after-sale services
Managed a team of approximately 20 soldiers, focusing on their welfare, training, career development, and daily activities.
Education
Bachelor of Science in Logistics & Supply Chain Management -
UNISM
08.2010 - 05.2014
Diploma in Electrical Engineering - undefined
Ngee Ann Polytechnic
07.1995 - 05.1998
Skills
Leadership and Team Management
Training
Facilitating Effective After Action Review
Basic & Advance Army Logistics Course
Unit Security Officer Course
Tri-service War Fighter Course
44 Command & Staff Course (Army)
Intensive Thai Language Course
Certification
Introduction to Python Programming
Interests
Hiking
Golf
Jogging
Food hunting
Timeline
Assistant Director Supply Chain
ALPS Pte Ltd
05.2021 - 04.2023
Introduction to Python Programming
12-2020
Senior Manager Supply Chain
ALPS Pte Ltd
11.2018 - 04.2021
Bachelor of Science in Logistics & Supply Chain Management -
UNISM
08.2010 - 05.2014
Army Combat Service Support (CSS) Officer
Singapore Armed Forces, MINDEF
01.2000 - 09.2018
Diploma in Electrical Engineering - undefined
Ngee Ann Polytechnic
07.1995 - 05.1998
Director Supply Chain and Operations
SSW Logistics Pte Ltd
4 2023 - Current
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