Bryan Tee Yu Hang
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Training Officer (operations)
Singapore Police Force (Training Command)
12.2022 - 01.2024
- SPF National Service Inspector
- 9 months Officer Cadet Course
- Created and oversaw any training programs for operations.
- Handling estate, logistics and disciplinary issues.
- Trained and mentored new personnel hired to fulfill various roles.
- Worked with vendors to customize courseware to accommodate training needs.
Customer Service Officer
Aeon Mall Bukit Indah
12.2019 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Assisted in registering and activating member card for customers
Retail Sales Associate
Mothercare
11.2019 - 11.2019
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Assisted in executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
Teaching Assistant
Pusat Tuition Maju Muda
01.2016 - 01.2018
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Studied and implemented latest information on specific subjects and learning strategies.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Education
Business Administration
SMK Mutiara Rini
Malaysia04.2021
Skills
- Train-the-Trainer
- Documentation and Recordkeeping
- Survey Management
- Clear Communication
- Project Implementation
- Feedback collection
- Work Coordination
- Friendly, Positive Attitude
- Flexible and Adaptable
- Microsoft Word
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Training Officer (operations)
Singapore Police Force (Training Command)
12.2022 - 01.2024
Customer Service Officer
Aeon Mall Bukit Indah
12.2019 - 12.2019
Retail Sales Associate
Mothercare
11.2019 - 11.2019
Teaching Assistant
Pusat Tuition Maju Muda
01.2016 - 01.2018
Business Administration
SMK Mutiara Rini
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