Bryan Lim
Singapore
Summary
Organized and flexible administrative professional with experience in data entry, invoicing, customer service, and managing daily tasks. Skilled at handling multiple responsibilities accurately and keeping records well-organized. Proficient in Microsoft Excel and other office tools, with a focus on improving efficiency and workflow.
Overview
7
7
years of professional experience
Work History
Freelancer
Various Employers
08.2023 - Current
- Part-time waiter providing excellent customer service in fast-paced dining environments.
- Grab Food delivery driver ensuring timely and efficient order fulfilment.
- Call center representative handling customer inquiries.
Cashier
Meidi Ya Supermarket
06.2023 - 08.2023
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Restocked and organized merchandise in front lanes
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Assisted customers with returns, refunds and resolving transaction issues
Import Officer (Admin Role)
Trans Service Line
02.2022 - 02.2023
- Process inbound shipments using Cargowise software
- Send delivery instructions to local warehouse
- Answering and replying of emails
- Monthly billing and invoicing on shipments
- Data entry for profit and loss on excel
- Resolve issues, improved operations and provided exceptional service
- Singapore, Singapore
Service Crew
Bizen Okayama Wagyu Steakhouse
01.2021 - 01.2022
- Prepared food items accurately and quickly, adhering to strict food safety guidelines
- Enhanced customer satisfaction by providing efficient and friendly service
- Kept all prep areas clean by sweeping, mopping and washing down counters
- Kept customers and crew areas organized
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture
- Singapore
Kitchen Crew
TSP Coffee
01.2018 - 12.2020
- Made food according to standard recipes with requested changes for customer satisfaction
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Increased customer satisfaction levels through attention to detail in preparing visually appealing dishes that met dietary restrictions or preferences
- Singapore
Education
IGCSE O Levels - O Levels
Kaplan Higher Academy
06.2023
N Levels - N Levels
St Gabriel Secondary School
12.2012
PSLE - PSLE
St Joseph Institutional Junior
12.2008
Skills
- Customer service
- Payment processing
- Data entry
- Logistics management
- Microsoft Excel
- Supply chain coordination
- Data accuracy
- Meticulous attention to detail
- Invoice processing
- Multitasking and organization
- Freight consolidation
Timeline
Freelancer
Various Employers
08.2023 - Current
Cashier
Meidi Ya Supermarket
06.2023 - 08.2023
Import Officer (Admin Role)
Trans Service Line
02.2022 - 02.2023
Service Crew
Bizen Okayama Wagyu Steakhouse
01.2021 - 01.2022
Kitchen Crew
TSP Coffee
01.2018 - 12.2020
N Levels - N Levels
St Gabriel Secondary School
PSLE - PSLE
St Joseph Institutional Junior
IGCSE O Levels - O Levels
Kaplan Higher Academy
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