Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
BRYAN LEE

BRYAN LEE

Sales Specialist

Summary

Dynamic Sales Specialist with a proven track record at Music Connoisseur Singapore, excelling in sales strategy and client relationship management. Revenue is enhanced through strategic planning and engaging presentations for clients, while leveraging e-commerce platforms to generate more revenue. Adept at technical troubleshooting, fostering strong client connections, and delivering tailored product education.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Sales Specialist

Music Connoisseur Pte Ltd
03.2024 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Increased sales revenue by developing and implementing strategic sales plans.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Building strong client relationships through consistent communication.
  • Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
  • Management of E commerce platform seller portal for the business
  • Repairing of purchased products under warranty
  • Actively creating content for new products
  • Work with the team to ensure normal monthly revenues from sales are between $60000-$80000.

Software Quality Analyst

Lyte.co
03.2021 - 08.2022
  • Reduced bug recurrence rates by creating comprehensive test plans and cases based on business requirements and technical specifications.
  • Enabled swift issue resolutions through effective collaboration with developers using bug-tracking tool JIRA.
  • Contributed to successful product launches through rigorous end-to-end testing and validation of all system components.
  • Increased software stability with thorough performance testing under various hardware configurations, network conditions, and user loads.
  • Improved software reliability by performing regression testing after each update or modification.
  • Average weekly tasks completed with team of developers are usually between 7-10 fixes (Depending on complexity and size of the bug/feature in the product)

Recruitment Consultant

Temp Team
01.2019 - 11.2019
  • Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Coordinated interviews between clients and candidates to ensure seamless scheduling and communication throughout the process.
  • Worked together with a team to ensure KPI is met every month for the department
  • Daily 20-30 times of cold calling to acquire back old clients

Education

Certificate of Completion - Digital Marketing

Vertical Institute
Singapore
10.2023 - 10.2023

Private Diploma - Engineering

MDIS
Singapore
05.2014 - 08.2017

Skills

Sales presentations

E-commerce management

Content creation

Team collaboration

Managing inventory

Music industry product expertise

Teaching / training

Sales strategy

Product education

Technical troubleshooting

Fluent in English

Interests

Teaching Music

Sales management

After-sales service

Timeline

Sales Specialist

Music Connoisseur Pte Ltd
03.2024 - Current

Certificate of Completion - Digital Marketing

Vertical Institute
10.2023 - 10.2023

Software Quality Analyst

Lyte.co
03.2021 - 08.2022

Recruitment Consultant

Temp Team
01.2019 - 11.2019

Private Diploma - Engineering

MDIS
05.2014 - 08.2017
BRYAN LEESales Specialist