Microsft Excel

Adept at fostering teamwork and enhancing service delivery, I leveraged my problem-solving and excellent communication skills at DNATA Singapore Pte Ltd to elevate customer satisfaction. My background spans diverse roles, from managing stressful airline services to optimizing restaurant operations, showcasing my ability to adapt and thrive in dynamic environments.
Developed communication, problem-solving, and customer service skills within high-paced, customer-focused environment. Seeking to transition into new field, leveraging strong background in managing client interactions and resolving issues. Aiming to drive positive outcomes and contribute to collaborative team setting.
Diligent Customer Service Agent with strong background in airline customer service. Known for resolving passenger issues effectively and maintaining high satisfaction levels. Demonstrated ability to manage stressful situations and communicate clearly with passengers and team members.
Professional with experience in airline customer service, prepared to excel in this role. Skilled in handling passenger inquiries, resolving issues, and ensuring smooth operations at airport. Strong focus on team collaboration and achieving results. Reliable, adaptable, and adept at meeting changing needs with excellent communication and problem-solving skills.
Airline professional with solid foundation in customer service and proven history of enhancing passenger experiences. Possesses keen focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Recognized for excellent communication skills and ability to handle challenging situations with poise.
Possessing excellent communication and interpersonal skills, paired with positive, service-oriented attitude. Equipped with strong problem-solving abilities and proficiency in handling customer inquiries and complaints. Committed to creating seamless travel experience and enhancing passenger satisfaction.
Offering strong interpersonal skills and natural ability to handle customer interactions with poise. Brings understanding of effective communication techniques and capacity to learn airline-specific systems quickly. Ready to use and develop problem-solving and customer service skills in Customer Service Agent / Customer Service Representative role.
Experienced with handling passenger inquiries, ticketing, and baggage issues. Utilizes communication and problem-solving skills to ensure seamless travel experiences. Track record of maintaining composure and professionalism in high-pressure environments.
Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering 13years of experience in aviation industry.
Outgoing Agent recognized for using up-selling techniques to maximize revenue in industry. Adept at educating incoming guests of facility amenities and providing guidance on entertainment and restaurant venues. Ready to apply Customer Service Representative expertise and 13 years of experience in aviation industry.
Customer-oriented Agent with over 13 years of experience in airline. Hardworking with excellent telephone sales skills. Works to answer all guests questions via phone or email to reach positive outcomes.
Hotel accomodations
Microsft Excel
Microsoft Powerpoint
Microsoft World