Brendan Xu
Summary
Dynamic and results-oriented Associate Engineer and former Police Officer with a proven track record at EPS Computer System and the Singapore Police Force. Excelled in root cause analysis, reducing equipment downtime, and enhancing public safety through community engagement and law enforcement. Skilled in criminal law and possesses strong integrity, ensuring legal compliance and fostering trust.
Overview
14
14
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Associate Engineer
EPS Computer System
03.2022 - Current
- Participated in root cause analysis investigations following equipment failures or malfunctions, ensuring appropriate corrective actions were taken promptly.
- Reduced downtime with proactive troubleshooting of equipment issues and prompt resolution of problems.
Helpdesk Agent
Ascenix Pte Ltd
04.2021 - 01.2022
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Used ticketing systems to manage and process support actions and requests.
- Provided basic end-user troubleshooting and desktop support.
- Managed high levels of call flow and responded to technical support needs.
Police Officer
Singapore Police Officer
12.2010 - 03.2021
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Conducted preliminary investigations at scenes of major crimes.
- Responded to emergency calls to provide assistance to citizens in need.
- Monitored criminal activity in community to identify suspicious activity.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Provided testimony in court proceedings.
- Trained other officers in firearms and self-defense tactics.
Education
No Degree - NITEC in Infocomm Technology
Institute of Technical Education
Singapore 04.2001 -
Skills
Community Engagement
Integrity and Honesty
Legal Compliance
Law Enforcement
Crime Prevention
Report Writing
Self-defense techniques
Defensive tactics training
Criminal Law
Police reports
Officer Training
Fingerprinting
Court Testimony
Search and seizure procedures
Dispatch
Arrest and Detention
Weapons safety
Accomplishments
- Achieved Commander Award through effectively helping with the arrest of 3 subjects for Possession of Offensive Weapon, and Consorting with a Person carrying Weapon in Public Place on 08 Dec 2011.
- Achieved Commander Award through effectively in the arrest of male Chinese for housebreaking by night on 26 Oct 2014.
- Achieved Commander Award through effectively in the successful planning and execution of Ops Sensorium on 20 Mar 2015.
- Achieve Letter of Appreciate through effectively helping with Police Security Command during VVIP protection operation.
- Achieved Gold Award in recognition of exemplary contribution and commitment to excellent service.
Certification
Basic Fire Fighting Course
Timeline
Associate Engineer
EPS Computer System
03.2022 - Current
Helpdesk Agent
Ascenix Pte Ltd
04.2021 - 01.2022
Criminal Registration Course
10-2015
Persons-In-Custody Management Course
05-2015
Police Officer
Singapore Police Officer
12.2010 - 03.2021
Basic Fire Fighting Course
11-2010
No Degree - NITEC in Infocomm Technology
Institute of Technical Education
04.2001 -
Similar Profiles
JOHN TEAMER IIJOHN TEAMER II
Satellite Systems Operations/Maintainer II at Enhanced Polar System (EPS)Satellite Systems Operations/Maintainer II at Enhanced Polar System (EPS)
Evmorfia PikouniEvmorfia Pikouni
Quality Assurance Engineer at Computer Control System SA (C.C.S.)Quality Assurance Engineer at Computer Control System SA (C.C.S.)
Glenn HarrickGlenn Harrick
PARTNER BUSINESS MANAGER-SOUTHWEST at Velasea LLC – OEM System Builder/Computer Vision AppliancesPARTNER BUSINESS MANAGER-SOUTHWEST at Velasea LLC – OEM System Builder/Computer Vision Appliances