Brandon Phua
Summary
A strong and clear communicator, demonstrates strong analytical and teamwork skills, with proven ability to quickly adapt to new environments locally and overseas. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Business Manager
Mortgage Hub Pte Ltd
07.2023 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Secured high-value accounts through persistent and strategic outreach efforts.
- Enhanced team productivity and efficiency through implementation of strategic project management tools and techniques.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Financial Advisor
The Great Eastern Life Assurance Company Limited
02.2023 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Maintained high standards of customer service by building relationships with clients.
Business Development Manager
Trally Pte Ltd
02.2022 - 06.2023
- Represented company and promoted products at conferences and industry events.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Delivered compelling sales presentations to prospective clients and potential investors, highlighting the unique value proposition of our products and services.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Financial Adviser
AIA Group Ltd
01.2021 - 01.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Maintained high standards of customer service by building relationships with clients.
Sales Manager
Finfinite Pte Ltd
06.2020 - 12.2022
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Business Development Manager
Caesar City Corportation
03.2015 - 03.2020
- Facilitated regular communication with partners to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Sales Executive
Blackbean Ideas Pte Ltd
02.2013 - 02.2015
- Achieved sales goals and service targets by cultivating and securing new corporate customer relationships.
- Researched sales opportunities and possible leads to increase client base.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
Logistics Coordinator / Operations Assistant
Intercontinental Logistics Pte Ltd
08.2012 - 12.2013
- Ensured the smooth process of visitors entering shipyards
- Received and dispatched loose, containerized and palletized items to and from shipyards.
- Coordinated bookings of heavy machinery such as forklifts, shipyard cranes and vessel cranes for loading and unloading of goods
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Education
Diploma - Marketing
TEMASEK POLYTECHNIC
01.2010
GCE 'O' Levels - undefined
MARIS STELLA HIGH SCHOOL
01.2006
Skills
- Competent in using Word, Excel, and PowerPoint effectively
- Business development
- Customer relationship management
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Upper intermediate (B2)
MILITARY SERVICE
- Armour Training Institute (August 2010 – August 2012)
- Supply Supervisor
- Provided logistics and equipment for in-camp and off-site exercises
- Accounted for and maintained more than 100 types of items from categories such as Clothing, Field Equipment, Office Equipment, Barracks etc.
- Managed private contractors involved in the maintenance of infrastructure
- Managed private suppliers when procuring items not available in SAF inventory for exercises and daily usage
- Managed team dynamics to ensure team of 10 worked together effectively
CO-CURRICULAR ACTIVITIES
TEMASEK POLYTECHNIC
Marketing Interest Group, Member
- Participated in meetings and organized events such as Polytechnic Open House for new students to better understand the nature of the course
Contact Rugby (2007 - 2010) Club member
- Selected to be part of the first team to represent school in RSAF Rugby tournament
MARIS STELLA HIGH SCHOOL
Archery (2002 - 2006) Club member/ Treasurer
- Led and mentored junior members of the team Managed club funds used to procure new equipment for club members and club functions
Timeline
Business Manager
Mortgage Hub Pte Ltd
07.2023 - Current
Financial Advisor
The Great Eastern Life Assurance Company Limited
02.2023 - Current
Business Development Manager
Trally Pte Ltd
02.2022 - 06.2023
Financial Adviser
AIA Group Ltd
01.2021 - 01.2022
Sales Manager
Finfinite Pte Ltd
06.2020 - 12.2022
Business Development Manager
Caesar City Corportation
03.2015 - 03.2020
Sales Executive
Blackbean Ideas Pte Ltd
02.2013 - 02.2015
Logistics Coordinator / Operations Assistant
Intercontinental Logistics Pte Ltd
08.2012 - 12.2013
GCE 'O' Levels - undefined
MARIS STELLA HIGH SCHOOL
Diploma - Marketing
TEMASEK POLYTECHNIC
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