Bourn Cha
Director
Summary
Proven leader in strategic planning and operations oversight, I've driven growth and efficiency at Evericher International, enhancing customer satisfaction and revenue. Skilled in process improvements and fostering strong stakeholder relationships, my approach combines technical expertise with a focus on results, achieving significant operational enhancements without exceeding a single numerical percentage. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
41
41
years of professional experience
Work History
Director of Operations
Evericher (Internationa) PTE. Ltd
2022.05 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Monitored budget and utilized operational resources.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Enhanced customer experience by implementing client feedback loop that directly informed operational improvements and product adjustments.
Sales Representative
AVIC International Holding Corporation
2018.08 - 2022.05
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Exceeded sales targets through effective planning and goal setting.
Helicopter Division Vice Director
AVIC Supply Corporation
2016.07 - 2018.08
- Championed the implementation of cutting-edge technologies and systems to help the organization remain competitive in a rapidly evolving market landscape.
- Directed large-scale change management initiatives aimed at optimizing organizational structures while minimizing disruption during transitional periods.
- Cultivated strong relationships with key industry partners, enhancing collaboration opportunities and driving business success.
- Developed and executed marketing campaigns to generate brand awareness and drive customer acquisition.
- Implemented strategic plans for business growth, resulting in increased revenue and market share.
Vice General Manager
AVIC Supply Corporation International Department
2016.05 - 2016.07
- Fostered a positive work environment, promoting employee engagement and job satisfaction.
- Boosted sales performance through targeted marketing campaigns and promotional activities.
- Drove continuous improvement efforts, identifying areas for operational enhancement and implementing best practices.
- Increased overall efficiency by streamlining operations and optimizing resource allocation.
General Manager
AVIC Supply Corporation Shenzhen Branch
2013.05 - 2016.07
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Director of Operations
AVIC Supply Corporation Helicopter Department
2011.05 - 2013.05
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Analyzed customer feedback and identified areas for improvement to drive business success.
Sales
AVIC Supply Corporation Helicopter Department
2009.12 - 2011.05
- Implemented innovative sales techniques to increase revenue generation and exceed sales targets consistently.
- Boosted regional sales by developing and implementing effective sales strategies.
- Boosted sales revenue by consistently meeting and exceeding individual and team sales targets.
- Boosted sales revenue by implementing innovative marketing strategies and refining sales techniques.
Director of Operations
Shenzhen Runfengnian Industry CO., LTD
1998.02 - 2004.07
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Defined, implemented, and revised operational policies and guidelines.
- Monitored budget and utilized operational resources.
- Established and monitored quality assurance standards to achieve operational excellence.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Achieved team goals through formalized training plans, coaching, and performance management.
Sales
Shenzhen Xinahai Industry & Trading CO., LTD
1996.05 - 1998.02
- Implemented innovative sales techniques to increase revenue generation and exceed sales targets consistently.
- Boosted regional sales by developing and implementing effective sales strategies.
- Increased sales revenue by developing and implementing effective sales strategies in assigned territory.
Salesperson
Shenzhen International Economy Technology Corporat
1991.10 - 1996.05
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Engineer Technician
Shijiazhuang Aircraft Industry CO., LTD
1983.07 - 1991.10
- Actively participated in quality assurance audits ensuring that company standards met applicable regulations.
- Collaborated on cross-functional teams for efficient project management, meeting project deadlines consistently.
- Provided technical expertise during customer meetings to clarify requirements, address concerns, or propose alternative solutions when necessary.
- Improved system efficiency by designing and implementing new engineering solutions.
Education
No Degree - English As Second Language
Sheridan College
Canada12.2005
Bachelor of Science - Material Science And Engineering
Beijing Aviation Institute
China07.1983
Skills
Strategic planning and execution
Strategic Planning
Process Improvements
Operations Oversight
Timeline
Director of Operations
Evericher (Internationa) PTE. Ltd
2022.05 - Current
Sales Representative
AVIC International Holding Corporation
2018.08 - 2022.05
Helicopter Division Vice Director
AVIC Supply Corporation
2016.07 - 2018.08
Vice General Manager
AVIC Supply Corporation International Department
2016.05 - 2016.07
General Manager
AVIC Supply Corporation Shenzhen Branch
2013.05 - 2016.07
Director of Operations
AVIC Supply Corporation Helicopter Department
2011.05 - 2013.05
Sales
AVIC Supply Corporation Helicopter Department
2009.12 - 2011.05
Director of Operations
Shenzhen Runfengnian Industry CO., LTD
1998.02 - 2004.07
Sales
Shenzhen Xinahai Industry & Trading CO., LTD
1996.05 - 1998.02
Salesperson
Shenzhen International Economy Technology Corporat
1991.10 - 1996.05
Engineer Technician
Shijiazhuang Aircraft Industry CO., LTD
1983.07 - 1991.10
No Degree - English As Second Language
Sheridan College
Bachelor of Science - Material Science And Engineering
Beijing Aviation Institute
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