Summary
Overview
Work History
Education
Skills
Timeline
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Boris Tung Kwai Ming

Summary

My objective is to seek a long-term career in an established organization where I can get to development my potential.


Given the hectic deadlines, I always make an effort to plan my schedule well. Multi-tasking is my strong point. Besides being committed to my job, I am also well-liked by colleagues because of my out-going and friendly personality.


I wish to seek higher prospects from this step and most importantly, I want to gain more knowledge and experiences.

Overview

13
13
years of professional experience

Work History

Skill Development Advisor

OOm Pte Ltd
04.2025 - Current
  • Engage potential clients and promote our digital marketing courses.
  • Offer tailored consultations to understand their career development needs.
  • Recommend the perfect courses to match their goals.
  • Handle the enrolment process from start to finish, ensuring a seamless journey for our clients.

Grab Driver

Grab
11.2023 - 04.2024
  • Picking up and dropping off passengers or goods promptly and efficiently.
  • Navigating routes using GPS and local knowledge to ensure timely service.
  • Providing excellent customer service, ensuring comfort, safety, and satisfaction.
  • Maintaining cleanliness and safety standards of the vehicle.
  • Managing cashless and cash transactions accurately.
  • Adhering to road safety regulations and Grab’s policies.
  • Handling unexpected issues calmly (traffic delays, customer requests)

Sales Representative

F&N Foods Pte Ltd
02.2022 - 10.2023
  • Engaged customers to sell in existing and new products.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Assisted in managing inventory levels and restocking shelves efficiently.
  • Processed sales transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve daily sales targets.
  • Responsible for outlets transactions and receivable.

Accounts Manager

Lion City Rental Pte Ltd
11.2016 - 01.2022
  • Manage account retention and drive new sales acquisition to meet company targets.
  • Handle incoming sales calls and attend to walk-in customers with professionalism and prompt service.
  • Follow up on sales leads and prepare accurate sales reports to support business growth.
  • Build and maintain long-term customer satisfaction and loyalty through relationship management.
  • Deliver effective after-sales support to ensure customer needs are met.
  • Prepare and submit end-of-day sales reports for management review.
  • Perform ad-hoc duties as assigned to support overall business operations.

Sales Representative

OCM Venture Pte Ltd
01.2013 - 10.2016
  • Conduct outbound telesales activities to promote investment trading services and onboard new clients.
  • Provide step-by-step guidance to customers on navigating the trading platform.
  • Assist customers with account opening procedures and ensure smooth onboarding.
  • Educate clients on basic trading processes to help them start investing confidently.
  • Respond promptly and professionally to email enquiries, addressing customer concerns and providing accurate information.
  • Maintain a high standard of customer service to build trust and long-term client relationships.

Education

N' Level -

West Spring Secondary School
Singapore

Skills

  • B2C & B2B Sales
  • Client Needs Assessment
  • Merchandising
  • After-Sales Services
  • Cusomter Relations
  • Maintaining Customer Database
  • Proficient in Microsoft Products

Timeline

Skill Development Advisor

OOm Pte Ltd
04.2025 - Current

Grab Driver

Grab
11.2023 - 04.2024

Sales Representative

F&N Foods Pte Ltd
02.2022 - 10.2023

Accounts Manager

Lion City Rental Pte Ltd
11.2016 - 01.2022

Sales Representative

OCM Venture Pte Ltd
01.2013 - 10.2016

N' Level -

West Spring Secondary School

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Boris Tung Kwai Ming