Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
BOON MIN YAP

BOON MIN YAP

Summary

Trainings:

  • Occupational First Aid Course MAY,2023 (Academiclinic)
  • MF-COM-402E-1 DEVELOP A RISK MANAGMENT IMPLEMENTATION PLAN DEC,2017
  • TR-DAT-201C-1 FACILITATE WORKPLACE LEARNING NOV,2016
  • FB-RM-102C-1 FOLLOW FOOD AND BEVERAGE SAFETY AND HYGIENE POLICIE AND PROCEDURE MAY,2015
  • MF-COM-402E-1 DEVELOP ARISK MANAGEMENT IMPLEMENTATION PLAN DEC,2014
  • FB-RM-303E-0 CONDUCT FOOD AND BEVERAGE HYGIENE AUDIT AUG,2012

• The 5 Levels of Leadership JULY, 2018

o 5 Strategies to Win with People

o NTUC Learning Hub, Singapore • Lead with Service Vision

• Business Leadership Practices Courses

(McDonald's Singapore) NOV,2017

• Restaurant Leadership Practices Course Singapore
(McDonald's Bangkok) JULY 2016

• Effective Management Practices Course
(McDonald's Singapore)

• Advanced Shift Management OCT,2008

(McDonald's Singapore)

• Singapore Basic Shift Management NOV, 2007
(McDonald's Singapore)

Overview

18
18
years of professional experience

Work History

Restaurant General Manager

MCDONALD'S
07.2005 - Current
  • Motivate and coach employees to meet service, sales, and target.
  • Recruits, leads and develop people to execute outstanding quality food and service
  • Maintain detailed logs and reports of services performed, profit, and budget information.
  • Builds sales and control costs to deliver optimum business results
  • Ensure proper planning, preparation and delegation of tasks
  • Overall in charge for the Store Business Profitability
  • Ensures execution of the company Business Plan
  • Managed 4 Different Stores with different profile as a Restaurant General Manager

Education

Secondary Education

SEKOLAH MENENGAH KEBANGSAAN JALAN MENGKIBOL
MALAYSIA
12.2004

Skills

Restaurant General Manager equipped with extensive experience in restaurant management Excellent leadership skills and multi-tasking strengths Demonstrated ability to improve store operations, increase top line sales, and reduce costs that leads to Business Profitability

Highlights

Results-oriented
Revenue generation
Business development

Effective marketing
Organizational capacity

Operability and commitment
Ability to motivate staff

and maintain good

relations
Resistance to stress

Good manners
Fast Learner

Accomplishments

    Awards & Affiliation:

    2018-Wellness Freak Award

    2021-Unsung Hero Award

    2021 & 2022- Best Restaurant Hospitality Award

    2021 & 2022-Outstanding Store Manager (Top Performing RGM)


    Team Challenge Awardees for (Business Leadership Practices Courses) 2017


    Excellent Service Silver Award (2006,2021,2023)

    Excellent Service Gold Award (2008)

    Excellent Service Star Award (2011)


Timeline

Restaurant General Manager

MCDONALD'S
07.2005 - Current

Secondary Education

SEKOLAH MENENGAH KEBANGSAAN JALAN MENGKIBOL

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BOON MIN YAP