BOO KIM MONG
Singapore
Summary
Accomplished credit management professional with 40 years in credit control, debt recovery, and accounts receivable management. Achievements include reduced days sales outstanding and effective recovery of delinquent debts across Asia. Led initiatives to enhance cash collections and strengthen credit policies, while developing collection strategies and training teams in credit management best practices.
Overview
40
40
years of professional experience
Work History
PROGRAM SUPPORT TEAM LEADER
Credit Counselling Singapore
06.2011 - 03.2018
- Delivered consistent case management standards across a 5,000+ client DMP portfolio.
- Improved programme adherence by setting service delivery and compliance expectations.
- Directed schedules and prepared household assessments to enhance quality of restructuring proposals.
- Strengthened restructuring outcomes by agreeing terms with major banks and institutions.
- Increased reliability of reporting through accurate monthly regulatory and management reports.
- Contributed to accelerated CCS system rollout during stepchange UK mission.
ACCOUNT ADMINISTRATOR
TSA Training (S) Pte Ltd
04.2000 - 01.2011
- Enhanced cash visibility and decreased collection delays by managing end-to-end accounts.
- Improved collection performance by delivering DSO reduction to 55 days in China.
- Reduced payment risk by overseeing cross-border arrangements and setting administration standards.
- Accelerated international payment flows by directing remittance solution development for China and Middle East.
- Bolstered investment discipline by developing budgets and overseeing feasibility studies.
- Boosted transaction throughput by leading structured solutions, achieving monthly totals above RMB 4 million.
- Supported expansion goals by coordinating trainer recruitment and delivery readiness planning.
COLLECTION MANAGER
Diners Club International
09.1999 - 03.2000
- Achieved savings of over 1.5 million SGD through effective debt recovery initiatives.
- Recovered bad-debt backlog through targeted follow-ups and structured negotiation, improving cash flow.
- Reduced DSO from 180 days to 72 days over 6 months.
CREDIT CONTROL MANAGER
Asian Business Press Pte Ltd
04.1986 - 06.1998
- Lowered overdue balances by coordinating regional collection teams with tailored collection strategies.
- Enhanced cash collection performance across Singapore, Hong Kong, and Malaysia by implementing targeted credit control measures.
- Strengthened credit risk decisions by evaluating applications and advertiser exposure across Asia.
- Ensured remittance compliance through oversight of cross-border collection activities.
CREDIT CONTROLLER
Anchor Foods Pte Ltd
11.1992 - 03.1996
- Managed credit control across domestic and export markets, enhancing cash discipline and ensuring timely collections.
- Coordinated export bill collections and banking processing, minimising payment delays and improving cash flow.
- Provided foreign exchange and cash flow information to management, aiding strategic planning and decision-making.
CREDIT COLLECTION OFFICER
American Express International Inc.
03.1981 - 11.1982
- Enhanced recovery outcomes by coordinating debt recovery efforts with external solicitors and agencies, leading to higher recovery rates.
- Accelerated settlements through negotiation of payment arrangements and recovery strategies, achieving quicker resolution of accounts.
- Reduced overdue exposure by managing delinquent accounts over 120 days, resulting in improved cash flow.
Credit Control Clerk
Tour Holdings International
01.1978 - 01.1981
Education
WSQ Diploma in Retail - Manage Retail and Enterprises in a Digital Age
Nanyang Polytechnic
SingaporePractical Financial Counselling, Money Coaching, Certificate in Practical Counselling, Rules & Regulations for Financial Advisory Schemes (M5), Collective Investment Schemes, Introduction to Credit Evaluation, Cash Flow Management, Cash Collection & Debtors Control, GCE "O" Level
Skills
- Project coordination
- Stakeholder engagement
- Operational strategy
- Financial reporting
- Cash flow management
- DSO strategies
- Credit risk evaluation
- Collection enhancement
- Regulatory compliance
- Cross-border payment coordination
- Process optimisation
- Process improvement
- SOP development
- Team leadership
- Financial counselling
Custom
- Credit Control Management
- Debt Recovery & Collections
- Accounts Receivable Management
- Cash Flow Improvement
- DSO Reduction Strategies
- Credit Risk Assessment
- Debt Management Programmes
- Client Financial Counselling
- Collection Process Improvement
- SOP Development
- Team Leadership & Training
- Financial Reporting
- Cross-Border Payment Management
- Regulatory Reporting
- Business Process Improvement
Timeline
PROGRAM SUPPORT TEAM LEADER
Credit Counselling Singapore
06.2011 - 03.2018
ACCOUNT ADMINISTRATOR
TSA Training (S) Pte Ltd
04.2000 - 01.2011
COLLECTION MANAGER
Diners Club International
09.1999 - 03.2000
CREDIT CONTROLLER
Anchor Foods Pte Ltd
11.1992 - 03.1996
CREDIT CONTROL MANAGER
Asian Business Press Pte Ltd
04.1986 - 06.1998
CREDIT COLLECTION OFFICER
American Express International Inc.
03.1981 - 11.1982
Credit Control Clerk
Tour Holdings International
01.1978 - 01.1981
WSQ Diploma in Retail - Manage Retail and Enterprises in a Digital Age
Nanyang Polytechnic