Boharaj Shunmugam
Food & Beverage Captain
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure advanced level Food & Beverage Managerial position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high standard of accuracy.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Food and Beverage Captain
Courtyard By Marriott Penang
03.2020 - Current
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Applied effective time management techniques to meet tight deadlines.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Food and Beverage Attendant
G Hotel
04.2018 - 01.2020
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
Food & Beverage Attendant
Double Tree By Hilton
02.2017 - 03.2018
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Education
Diploma - Automotive Engineering Technology
Han Chiang University
Penang, Malaysia 04.2001 -
Skills
Microsoft Word
undefinedReferences
Mr. Idzwan - Food & Beverage Manager ( Courtyard by Marriott Penang)
Contact number : 012 464 3583Timeline
Food and Beverage Captain
Courtyard By Marriott Penang
03.2020 - Current
Food and Beverage Attendant
G Hotel
04.2018 - 01.2020
Food & Beverage Attendant
Double Tree By Hilton
02.2017 - 03.2018
Diploma - Automotive Engineering Technology
Han Chiang University
04.2001 -
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