Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Hobbies and Interests
cosplaying
Timeline
Generic
Boey Lim

Boey Lim

Summary

I'm an enthusiastic with a open personality that loves to experience a wide field of different work environment. I'm experienced working from F&B related work to office work and still looking to try out more. I'm very open to communication and being able to work with a group of people. My best achievement is being able to help host a big event with celebrities. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Overview

1
1
year of professional experience

Work History

Food Server

  • Carefully listened to customer requests and allergies
  • Assisted with food preparation prior to service
  • Handled sanitation and safety with mind

Event Management Assistance

  • Worked productively with others to understand requirements and manage front-end and back-end development in the company's portfolio management, analytics, and risk systems
  • Generated reports for management to review
  • Demonstrated excellent time management and project coordination skills

Banquet Server

01.2023 - Current
  • Brought forth efficient operating systems
  • Worked a flexible schedule during banquet operations

Receptionist

DeDental Practice
10.2022 - Current
  • Distributed and collected patient forms to be filed
  • Monitored daily cell logs
  • Assisted patients and provided them with information and assistance
  • Answered phone calls, scheduled patients, and performed other tasks as needed
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Ushers

SIngapore Flyer
12.2023 - 12.2023
  • Enhanced customer satisfaction by providing personalized service and addressing individual needs.
  • Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
  • Assisted in event preparations, ensuring efficient operations during performances or special events.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.

Customer Services

Public Service Division
06.2023 - 09.2023
  • Enhanced customer satisfaction by resolving issues promptly and professionally.
  • Reduced response time for customer inquiries by streamlining communication processes.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
  • Collaborated with team members to create effective strategies for improving overall customer experience.
  • Developed rapport with customers, fostering long-term relationships and repeat business.
  • Implemented feedback from supervisors to improve performance in key areas such as empathy and active listening.
  • Ensured timely follow-up on pending cases, reducing the number of unresolved issues significantly over time.

Education

High School Diploma -

Bedok South Secondary School
12.2021

No Degree - Business Services

ITE COLLEGUE EAST
12.2017

No Degree - Business Services

ITE COLLEGUE EAST
03.2024

Skills

  • Ability to Work Under
  • Ability to in a Team
  • Service
  • Communication Skills
  • Order Verification
  • Dining Area Maintenance
  • Front-Of-House Display Creation
  • Time Management
  • Customer Service
  • Inventory Management
  • Professional Attitude
  • Multitasking Abilities
  • POS System Operations
  • Guest Relations Management
  • Team Player
  • Warm and Friendly

Extracurricular Activities

AMCC, Singapore, The extra curricular activities is a student made club, whereas people with interest in to ccsplay. The club hosts events like cafe and going to big cosplay events to enjoy.

Hobbies and Interests

  • I'm an artist loves to
  • Rntonly as also
  • I'm also a very big fan of
  • Reading from fiction to
  • Fictions reads.
  • Developed hobby
  • For facial products like
  • Skincare make
  • Also have hobby in

cosplaying

cosplaying is a hobby of mine that i part take in whenever I'm free. I like be able to become a character i love and portray them.

Timeline

Ushers

SIngapore Flyer
12.2023 - 12.2023

Customer Services

Public Service Division
06.2023 - 09.2023

Banquet Server

01.2023 - Current

Receptionist

DeDental Practice
10.2022 - Current

Food Server

Event Management Assistance

High School Diploma -

Bedok South Secondary School

No Degree - Business Services

ITE COLLEGUE EAST

No Degree - Business Services

ITE COLLEGUE EAST

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