BLISS LEE CHING MAY
Summary
NATIONALITY: MALAYSIA (S'pore PR)
MARRIED STATUS: MARRIED (One child, 6 years old)
Overview
17
17
years of professional experience
Work History
Assistant Manager
Dr Plus Aesthetics Clinic
05.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Conduct consultations to understand patient concern and recommend suitable treatment.
- Assist the doctor with aesthetic procedures, including injection and laser treatment.
- Handle phone inquiries and provide information on clinic services.
Operation and Sales Manager
The Artisan Clinic (Plastic Surgery)
09.2022 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Conduct consultations to understand patient concerns and recommend suitable treatment.
Assistant Operation Manager
Dore Aesthetic Clinic
07.2018 - 09.2022
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Assisted in budget development and monitoring, identifying opportunities for cost reduction where possible.
Assistant With Consultant
Novu Aesthetic Clinic
08.2015 - 07.2018
- Conduct consultations to understand patient concerns and recommend suitable treatments
- Handle appointment scheduling, patient registration and inquiries.
- Assist the doctor with aesthetic procedures, including injections and laser treatments.
- Provide excellent customer service to ensure a smooth patient experience.
Aesthetician With Consultant
Gangnam Aesthetic
08.2014 - 08.2015
- Streamlined appointment scheduling to enhance operational efficiency, accommodating more clients per day.
- Handle phone inquiries and provide information on clinic services.
- Performed consultations for patients before scheduling treatments.
- Assist the doctor with aesthetic procedures, including injections and laser treatments.
Beautician With Consultant
Beauty Inspirations
04.2012 - 07.2014
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Performed various beauty treatments for improved skin health, including facials, peels, IPL / DPL, massage, body treatments and eyelash extension.
Beautician With Consultant
Michelle Lazar Beauty
01.2008 - 06.2010
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Utilized advanced techniques in hair removal, including waxing and IPL.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
Education
SPM
SMK Taman Skudai Baru
Malaysia12-2006
Skills
- Customer service
- Customer relations
- Consulting
Timeline
Assistant Manager
Dr Plus Aesthetics Clinic
05.2024 - Current
Operation and Sales Manager
The Artisan Clinic (Plastic Surgery)
09.2022 - 05.2024
Assistant Operation Manager
Dore Aesthetic Clinic
07.2018 - 09.2022
Assistant With Consultant
Novu Aesthetic Clinic
08.2015 - 07.2018
Aesthetician With Consultant
Gangnam Aesthetic
08.2014 - 08.2015
Beautician With Consultant
Beauty Inspirations
04.2012 - 07.2014
Beautician With Consultant
Michelle Lazar Beauty
01.2008 - 06.2010
SPM
SMK Taman Skudai Baru
Similar Profiles
Kotryna TulabaiteKotryna Tulabaite
Medical Director at Relance Clinic (Dr Kotryna Aesthetics)Medical Director at Relance Clinic (Dr Kotryna Aesthetics)
Erika A. GarciaErika A. Garcia
Medical Assistant at Designer Aesthetics by Dr. JarrettMedical Assistant at Designer Aesthetics by Dr. Jarrett
Lauren JamiesonLauren Jamieson
Medical Director & Aesthetic Doctor at Dr Lauren Medical AestheticsMedical Director & Aesthetic Doctor at Dr Lauren Medical Aesthetics
Madhuri KonduruMadhuri Konduru
Assistant Manager at VodafoneAssistant Manager at Vodafone
SABIR ALISABIR ALI
Assistant manager at ACC Ltd.Assistant manager at ACC Ltd.