BISMILLAH NU'MAN

- Recognized and remembered regular's preferences, helping to foster customer loyalty and repeat visits

- Handled difficult customer interactions calmly and professionally, offering clear explanations and alternative solutions to resolve issues

- Learnt to manage multiple responsibilities by handling order-taking, food/drink preparation, and table service in a fast-paced environment

- Provided administrative support to the EHS Engineers

- Consolidated data from the Near Miss System, conduct performance analysis, and identified lapses for reporting

- Drive completion rate for the Calibration and License Managing System (CLMS) and Regular Inspection System (RIS)

- Customized the Global Harmonized System (GHS) labels

- Coordinated with various departments to facilitate the implementation of the First Aid Reduction Project to which I was assigned

- Quickly learned and retained over 50 drinks and food menu items to ensure fast and precise order preparation

- Adapted quickly to the point-of-sale (POS) system and cashier procedures, handling high-volume transactions efficiently

- Performed regular cleaning duties, including wiping surfaces, clearing tables, and restocking supplies to maintain a tidy environment

- Utilized Microsoft Excel to keep track of bag IDs and parcel information

- Assisted in the scanning and packing of parcels