Summary
Overview
Work History
Education
Skills
Certification
PROJECTS
Trainings Completed
Timeline
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Biju Jagannathan

Biju Jagannathan

Chennai

Summary

Dynamic and results-driven professional with a passion for IVD solutions, equipped with a strong foundation in diagnostics. Seeking a challenging role where I can leverage my expertise to drive company growth and further develop my skills in the field. Committed to upholding industry standards and contributing to the success of my team. Proficient in Power BI dashboard creation, adept at harnessing ChatGPT and AI technologies, and skilled in Excel for data analysis and visualization. Ready to make a meaningful impact in the advancement of diagnostic solutions.

Overview

23
23
years of professional experience
2
2
Certifications

Work History

Area Service Manager

Beckman Coulter
08.2021 - Current
  • Effectively managed client relationships for S&A, consistently meeting and exceeding their expectations.
  • Led successful PM planning and execution.
  • Provided support to the team for local escalations, ensuring timely resolution of issues.

Area Service Manager

Beckman Coulter
05.2012 - 09.2021
  • Managed service operations in the Trivandrum region while also providing support to other teams.
  • Demonstrated standard operating procedures to the team, fostering goal achievement and team cohesion
  • Proactively identified and addressed field issues, contributing to enhanced service efficiency.

Sr. Service Engineer

Transasia Bio-medicals
11.2009 - 05.2012

Service Engineer

Rapid Diagnostic P Ltd
02.2007 - 10.2009

Service Engineer

Diagnostic Enterprises (Service Franchise Wipro Health Care)
04.2001 - 01.2007

Education

Diploma in Electronics & Instrumentation -

Skills

  • Compliance Management

  • Coaching and Mentoring

  • Service Delivery

  • Teamwork and Collaboration

  • Written Communication

  • MS Office

Certification

CHAT GPT & ARTIFICIAL INTELLIGENCE TRAINING

PROJECTS

DxI 9000 Limited Launch at CMC Vellore, India:


I am part of the team responsible for the Limited
launch of DxI 9000 at CMC Vellore, India.
Collaborating closely with Chaska and other L2
team members, we focused on software and
hardware upgrades, and conducted thorough
testing of DxI 9000 at CMC Vellore. Our tasks
included validating numerous parameters,
conducting throughput studies, and addressing
hardware and software failures. Through rigorous
testing and feedback sharing with Chaska and the
L2 teams, we ensured a successful limited launch at
CMC Vellore.


Total Automation Project - Power Express - Medall,
Chennai, India:


I am part of the installation and implementation
team for Medall Health Care, the first Total
Automation project in Tamil Nadu. It was an
enriching experience of Automation and a
testament to effective Teamwork..

Trainings Completed

  • AU 5800 Service Classroom Training, 2 Weeks
  • DxH Slidemaker Stainer (SMS&SMSII) Service Training, 2 Weeks
  • DxI 9000 Service Training, 2 Weeks
  • IRIS Urine Analyzer Service Training, 2 Weeks
  • Micro Scan and Walkaway Service Training, 2Weeks
  • DxH 800/600 Service training, 2 weeks
  • Unicel DxI 600/800 Service training, 2 weeks
  • Access 2 Service training, 2 weeks
  • DxC 600/800 Service training, 2 weeks
  • LH 750/780 Service training, 2 weeks
  • AU 480/680 Service training, 2 weeks
  • HMX/LH500 Service training, 2 weeks
  • Mindray 5200 5-part series Service training, 1weeks
  • Sysmex XT series Service training, 1 weeks













Timeline

CHAT GPT & ARTIFICIAL INTELLIGENCE TRAINING

04-2024

CLAUDE AI & POWER BI

03-2024

Area Service Manager

Beckman Coulter
08.2021 - Current

Area Service Manager

Beckman Coulter
05.2012 - 09.2021

Sr. Service Engineer

Transasia Bio-medicals
11.2009 - 05.2012

Service Engineer

Rapid Diagnostic P Ltd
02.2007 - 10.2009

Service Engineer

Diagnostic Enterprises (Service Franchise Wipro Health Care)
04.2001 - 01.2007

Diploma in Electronics & Instrumentation -

Biju Jagannathan