Self-motivated, proactive, hands-on and able to work autonomously. Ability to multitask effectively and adapt quickly to a fast-paced start-up environment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Community Engagement Associate
Homage Co Pte Ltd
12.2022 - Current
Planning and executing both online and offline events and campaigns to maintain engagement between Homage and our Care Professionals
Planning and developing content and communications on Homage's CRM tools to increase Care Pro engagement and development
Monitor specific metrics to track overall happiness and experience of Care Professionals and recommend ways to improve
Support in planning and deployment of new outreach methods to Care Professionals
Planning and execution of activating our new Care Professionals
Planning and execution of increasing our active Care Professionals pool
Launch engagement activities and look at ways to interact with our Care Professionals
Use of Canva, Active Campaign and other platforms to build connection with Care Professionals.
SUPPLY OPERATIONS ASSOCIATES
Homage Co Pte Ltd
03.2022 - 12.2022
Provide administrative / clerical duties and support to Operations department
Interviewing of Caregivers/Nurses
Replying to email via Zendesk
Managing Onboarding of Care Professionals
ADMIN COORDINATOR
06.2021 - 02.2022
Provide administrative / clerical duties and support to Operations department
Planning of the process to release tanks
Ensure smooth running of tank and office operations
Provide In&Out gate support
Ensure tank in good conditions and in the proper way of serving before releasing
Usage of the in-house database and other systems effectively to ensure the maximum efficiency
Liaising with the commercial department in the company regarding tank status or any urgent tank release.
ADMIN EXECUTIVE
ASTROL SECURITY ENGINEERING
12.2020 - 06.2021
Scheduling of appointments for 6 technician daily
Ensuring that technicians does their work in timely manner
Calling and answering call from clients or new customer to understand problem and advise on next steps as well as price list
Updating payments made by clients onto system and chase payment from them accounts team if they have not
Renewing and revising of contracts
Call clients to arrange for monthly maintenance
Ordering of office equipments, necessary office appliances
Submit name list, Risks Assessment and all other safety documents prior to project of schedules routine service
LOGISTICS COORDINATOR
04.2019 - 12.2020
Coordinating transportation providers to ensure prompt and proper
movement of shipments
Reviewing purchase orders and shipping documents to ensure accuracy
Ensuring that quantity and quality of item is in accordance to the order
note
To make amends on the system if there is any errors
To make sure that all details are being keyed in to the system
appropriately to ensure that outgoing or ingoing items tally
Ensuring that the quantity of item is accurate and proceed to print invoice
for payment
Liaising with delivery department after items have successfully been
checked.
DOCUMENT CONTROLLER
SIEMENS CENTRE
02.2018 - 03.2019
Support and execute document submissions before expected deadline
Handling and maintaining records for incoming and outgoing
correspondences
Document controller within the assigned projects
Ad-hoc duties apart from normal routine
Liaised with project teams, vendors and third parties on documentation
flow, handover and project close-out.
ADMIN CUM PERSONAL ASSISTANT
AIA INSURANCE
08.2016 - 12.2017
Assisting bosses in submitting claims Handling important documents such
as clients' receipts, medical summary and cheques
Calling clients to update them about their claim status Basic office duties
such as printing, copying, and scanning
Writing memos, correspondence, invoices, receipts, spreadsheets and
other reports as needed
Actively listened to customers' requests, confirming full understanding
before addressing concerns.