Dynamic operations leader with proven expertise in streamlining processes, optimizing resources, and driving continuous improvement. Skilled in leading cross-functional teams to achieve operational excellence and organizational goals.
Overview
7
7
years of professional experience
3
3
Certificates
Work History
Operations Leader (Rotor)
GE Vernova Singapore Services
03.2024 - 06.2025
Led a team of 40+ technicians and 4 supervisors , ensuring smooth operations and performance delivery across the department.
Spearheaded a $20M transformation project to introduce new products into the department, successfully coordinating machine relocation and new line setup while maintaining uninterrupted operations & navigated manpower constraints.
Managed daily manpower planning for all operators on the shop floor, aligning resources with production needs.
Liaised directly with customers to provide project schedule updates using Gantt charts , and implemented mitigation actions to address delays or risks.
Streamlined operations by identifying inefficiencies and implementing process improvements.
Collaborated closely with engineering and planning teams to ensure 100% On-Time Delivery (OTD) for repair and production jobs.
Issued clear daily schedules to the shop floor, driving task clarity and productivity.
Owned departmental S-Q-D-C (Safety, Quality, Delivery, Cost) metrics, identifying gaps and leading improvement initiatives.
Drove safe lifting initiatives , successfully reducing lifting-related safety incidents by 30–40% through process improvements.
Lead & Participated in Kaizen event for setting up lean line & process improvement for Heavy Duty Gas Turbine Rotor
Technical Service Engineer
Eagle Services Asia
10.2023 - 03.2024
Manage Engine investigation and teardown reviews.
Review customer requirements and recommend tailored engine work scope.
Review and implement technical publications recommendations. (e.g. Service bulletins, Special instructions, Engineering Authorization)
Acted as a liaison with the home office Service Center Engineering, facilitating communication and collaboration for effective problem-solving and engineering solutions.
Lead on critical material recovery to achieve on-time delivery.
Led critical material recovery efforts by providing engineering expertise and collaborating with supply chain, operation and repair teams to expedite recovery of essential components for on time delivery.
Operations Leader (Aeroderivative)
GE Vernova Singapore Services
05.2021 - 09.2023
Led a team of 50 technicians and 2 supervisors , ensuring alignment with business goals and driving strong performance across operations.
Championed safety initiatives , including bi-weekly risk assessments, reducing operational hazards through proactive mitigation strategies.
Launched quality control efforts that cut scrap and rework costs by 38% , improving product reliability and reducing waste.
Implemented a digital skills matrix system , enhancing workforce capability tracking and enabling better resource planning.
Set clear KPIs for performance, quality, and efficiency , and drove execution toward aggressive production and delivery targets.
Introduced a digital production schedule and tools like Excel VBA and SAP scripts , streamlining planning, capacity sensing, and material forecasting.
Improved inventory turnover from 8.7 to 16.2 , optimizing WIP and boosting responsiveness.
Strategically managed job scheduling and backlog allocation for 50 technicians, ensuring optimal resource use and consistently achieving on-time order fulfillment.
Fostered team motivation and strong ground engagement, achieving the highest employee survey scores across the department.
Collaborated cross-functionally to troubleshoot issues, implement strategic improvements, and support profitability and operational agility.
Process Engineer
GE Vernova Singapore Services
09.2018 - 05.2021
Spearheaded process optimization as process owner across chemical stripping, laser welding, shot peening, robot polishing, and thermal spray operations.
Led EHS initiatives as Chemical Champion, enhancing safety through risk-reduction projects and robust chemical management systems.
Set up new production lines and commissioned machines, driving process design and implementation from ground up.
Improved process efficiency by optimizing machine programs, cutting cycle times and reducing breakdowns by 90%.
Delivered cost savings and capacity gains via vendor qualification and shop floor improvement projects.
Created clear technical documentation and maintained project timelines to meet engineering and operational goals.
Designed and executed experiments to identify process improvements, leading to reduced costs and increased efficiency.
Actively lead & contributed to Lean/ Kaizen efforts, improving TAKT time and supporting continuous improvement culture.
Education
Bachelor of Engineering With Honors (BEng (Hons)) - Aerospace Engineering
Senior Sales & Segment Leader (M&D) at GE Vernova T&D India Ltd. (GE Vernova)Senior Sales & Segment Leader (M&D) at GE Vernova T&D India Ltd. (GE Vernova)