Bernice Koh
Overview
2
2
years of professional experience
Work History
Cashier
NTUC Fairprice
01.2024 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with a team to ensure smooth store operations and deliver excellent customer service.
Waitress
Andaz Singapore
12.2022 - 12.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Promoter
Ribena
01.2022 - 01.2022
- Collaborated with event organizers to create engaging promotional materials and strategies.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts.
Education
High School Diploma -
Nanyang Junior College
Singapore12.2023
Skills
- Customer Assistance
- Customer Service
- Negotiation and Persuasion
- Computer literacy
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Cashier
NTUC Fairprice
01.2024 - 01.2024
Waitress
Andaz Singapore
12.2022 - 12.2022
Promoter
Ribena
01.2022 - 01.2022
High School Diploma -
Nanyang Junior College