Overview
Work History
Education
Skills
Languages
Timeline
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Bernice Koh

Overview

2
2
years of professional experience

Work History

Cashier

NTUC Fairprice
01.2024 - 01.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Collaborated with a team to ensure smooth store operations and deliver excellent customer service.

Waitress

Andaz Singapore
12.2022 - 12.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Promoter

Ribena
01.2022 - 01.2022
  • Collaborated with event organizers to create engaging promotional materials and strategies.
  • Boosted product sales by demonstrating product features and benefits during promotional events.
  • Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
  • Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts.

Education

High School Diploma -

Nanyang Junior College
Singapore
12.2023

Skills

  • Customer Assistance
  • Customer Service
  • Negotiation and Persuasion
  • Computer literacy

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)

Timeline

Cashier

NTUC Fairprice
01.2024 - 01.2024

Waitress

Andaz Singapore
12.2022 - 12.2022

Promoter

Ribena
01.2022 - 01.2022

High School Diploma -

Nanyang Junior College

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Bernice Koh