Summary
Overview
Work History
Education
Skills
Timeline
Generic
BERNARDO JR FRANCISCO

BERNARDO JR FRANCISCO

Operations Manager
Singapore

Summary

Experienced Operations Manager with over 17 years of experience in F&B; operations across Singapore. Skilled in leadership, sales growth, cost management, menu engineering, event operations, and delivering excellent customer service. Seeking a challenging role to contribute expertise and support company growth.

Overview

21
21
years of professional experience
2
2
Languages

Work History

Operations Manager

5:59+ Cafe & Bistro, Burano Singapore Pte Ltd
12.2025 - Current
  • Oversee daily operations, drive sales growth, and manage staff performance
  • Conduct menu engineering and monitor COGS to ensure profitability
  • Establish and maintain operational standards, procedures, and compliance
  • Develop marketing strategies, promotional campaigns, and manage social media platforms to support business growth
  • Handle POS programming, system updates, and operational system improvements

Operations Manager

Empress, Commonwealth Concept Pte Ltd
09.2025 - 12.2025
  • Oversee daily operations, drive sales growth, and manage staff performance
  • Monitor outlet maintenance and ensure a safe working environment for both staff and guests
  • Manage COGS and manpower costs to maintain operational efficiency
  • Handle reservations, event enquiries, and coordination for weddings and corporate events

Operations Manager

The Prive Group
07.2008 - 08.2025
  • Oversee daily operations, sales growth, and staff management across multiple outlets to achieve KPIs
  • Managed budgets, COGS, and manpower costs to ensure financial efficiency
  • Established and maintained operational standards, procedures, and compliance with health, safety, and licensing regulations
  • Developed, appraised, and mentored managers and team members to drive performance and support career progression

Supervisor

Al Dente Trattoria Pte Ltd
12.2007 - 06.2008

Embarkation Officer

Star Cruises Corporation, M.V. Super Star Virgo
05.2005 - 08.2007

Education

Bachelor of Science - Environmental Science

Palawan State University
10.2004

Skills

    Operations Management

    Customer service

    Performance monitoring

    Workflow optimization

    Cost Control

    Problem-solving

Timeline

Operations Manager

5:59+ Cafe & Bistro, Burano Singapore Pte Ltd
12.2025 - Current

Operations Manager

Empress, Commonwealth Concept Pte Ltd
09.2025 - 12.2025

Operations Manager

The Prive Group
07.2008 - 08.2025

Supervisor

Al Dente Trattoria Pte Ltd
12.2007 - 06.2008

Embarkation Officer

Star Cruises Corporation, M.V. Super Star Virgo
05.2005 - 08.2007

Bachelor of Science - Environmental Science

Palawan State University
BERNARDO JR FRANCISCOOperations Manager