Bernadette Yeo
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Administrative Officer
The Management Corporation Strata Tittle No.1166
07.2023 - Current
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for the company database.
- Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
- Assisted development and implementation of new administrative procedures.
- Created and maintained databases to track and record customer data.
- Handle daily administrative duties for resident-related activities, including issuing car park labels, access cards, renovation, moving in and moving out, etc
- Responsible for daily book-keeping duties, record management fund and sinking funds received and all received miscellaneous incomes, and issue receipts.
- Deposit the received payments (cheque & cash) in the bank regularly\
- attend to owners on their statement enquiries/calculate interest received: monitor the payment status of arrears units especially legal notice of demand has been issued
- Assist in posting Quarterly Invoices to subsidiary Proprietors
- Despatch of monthly cheques for term contractors
- Update the Strata roll as and when there is a change of owner's corresponding address and other residents' particulars.
- Update the term contractors list and notify HQ of the change of any term contract
- Ensure filing of all documents, type and print standard letters and notices/circulars.
- Record feedback/complaints of residents and re-direct to the attention of the supervisor.
Administrative Assistant
P&G (Procter and Gamble
12.2022 - 02.2023
- Executed record filing system to improve document organization and management.
- Created PowerPoint presentations for business development purposes.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Administrative Executive
Backho Pte Ltd
12.2020 - 11.2022
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Collected data, input records and protected electronic files.
- Maintained protocol throughout routine work days and special events.
- Assist in the preparation of regularly scheduled reports
● Carrying administrative duties such as filing, typing, copying, binding, scanning etc
● Develop and update administrative systems to make them more efficient.
● Resolve administrative problems.
● Greeting and assisting visitors to the office.
● Photocopying and printing out documents on behalf of other colleagues.
● Answered inbound calls and emails in a timely manner.
● Send daily email reports
● Processed time sheets for all company employees using Microsoft Excel
● Contributes to team effort by accomplishing related results as needed.
● Performs other related duties as assigned.
Administrative Assistant
Certis Group
11.2019 - 10.2020
- Perform order processing in SAP as per predefined processes
- Validate sales documents adherence to sales order policy
- Supports day-to-day post-sales order transactions (e.g., credit notes) Proactively follow-up and work closely with cross functional team to close status
- Monitor open orders and generate escalations
- Generate regular reports and dissemination to sales division and various business departments
- Generation ad-hoc reports for financial and various analysis
- Provide support to sales teams on sales account tagging in SAP to facilitate sales commission processing
- Support and participate in data migration assignment
- Gather regular quantitative and qualitative feedback for continuous improvement.
- Perform any other tasks as assigned
Facilities Assistant
The Management Corporation Strata title no plan.1166
01.2018 - 09.2019
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Assisted with logistical requirements for events and meetings.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Attend Residents booking
- Assist is opening and closing the facilities.
- Assist Residents' feedback and complaints at sites.
- Performs other related duties as assigned.
Administrative Assistant
Avon Cleaning Pte Ltd
03.2015 - 08.2016
- Prepare and modify documents including correspondence, reports, drafts, memos and emails.
- Prepare day to day reports about stocks as per management requirements.
- Prepare the daily schedules of the workers.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Managed Access databases converting complex data into easy-to-interpret data.
Education
Bachelor of Science - Management Information Systems
AMA Computer University
Philippines02.2025
High School Diploma -
Colegio De Santa Maria
Philippines03.2000
Skills
- Detailed Meeting Minutes
- Document Retrieval
- iManage Proficiency
- Customer Service
- Sorting and Labeling
- Time Management
- Calendar Management
- Staff Motivation
- Microsoft Office
- Team Bonding
- Administrative Support
- Travel Planning
- Coordination
Timeline
Administrative Officer
The Management Corporation Strata Tittle No.1166
07.2023 - Current
Administrative Assistant
P&G (Procter and Gamble
12.2022 - 02.2023
Administrative Executive
Backho Pte Ltd
12.2020 - 11.2022
Administrative Assistant
Certis Group
11.2019 - 10.2020
Facilities Assistant
The Management Corporation Strata title no plan.1166
01.2018 - 09.2019
Administrative Assistant
Avon Cleaning Pte Ltd
03.2015 - 08.2016
Bachelor of Science - Management Information Systems
AMA Computer University
High School Diploma -
Colegio De Santa Maria
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