Berlynn Lee
Summary
Driven by a strong foundation in customer service and nursing ethics, I excelled in roles at Tan Tock Seng Hospital and other esteemed institutions, enhancing patient care and streamlining operations. Leveraging teamwork and problem-solving skills, improved communication and enhanced efficiency, and lastly is to be able to demonstrate a profound impact on patient satisfaction and operational success. In a job , i like to seek meaningful job opportunities whereby i get the chance to grow and learn together. I enjoy learning new skills and i think that by learning new skills it helps to set me apart from others.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Peer Tutor
Primary School Students
03.2024 - Current
- Promoted development of good study habits and learning skills.
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Communicated with parents and teachers on students' progress.
Waiter
Every
02.2024 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Nursing Student Intern
Tan Tock Seng Hospital
08.2023 - 02.2024
- Demonstrated compassion and empathy while providing comfort measures for terminally ill patients during end-of-life care.
- Strengthened patient rapport by actively listening to concerns and providing empathetic support during difficult moments.
- Participated actively in multidisciplinary team meetings discussing progress updates on cases.
- Enhanced patient care by assisting nursing staff in administering medications and monitoring vital signs
- Facilitated effective communication between interdisciplinary teams, promoting collaboration and timely decision making.
Medical Student Volunteer
National Day Parade
06.2023 - 08.2023
- Supported healthcare team in maintaining a safe and hygienic environment, ensuring proper sanitation protocols were followed.
- Improved communication between patients and medical staff by serving as an effective liaison, relaying important information promptly.
- Demonstrated strong problem-solving skills by addressing any arising logistical challenges leading to smoother daily operations.
- Increased efficiency in the parade setting by streamlining patient intake processes and managing health records.
Education
No Degree - Nursing
Nanyang Polytechnic
Singapore04.2024
No Degree - Secondary Education
Serangoon Garden Secondary School
Singapore12.2020
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Nursing Documentation
- Nursing Ethics
- Communication
Timeline
Peer Tutor
Primary School Students
03.2024 - Current
Waiter
Every
02.2024 - Current
Nursing Student Intern
Tan Tock Seng Hospital
08.2023 - 02.2024
Medical Student Volunteer
National Day Parade
06.2023 - 08.2023
Retail Sales Associate
No Degree - Nursing
Nanyang Polytechnic
No Degree - Secondary Education
Serangoon Garden Secondary School
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