Benjie De Gala
Summary
Highly motivated, versatile server and barista, well-versed in food and beverage operations and guest services. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
BANQUET WAITER
TAMIMI GLOBAL COMPANY LIMITED
11.2006 - 06.2017
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Maintained flexible work schedule to meet event needs.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Arranged linens and table settings according to seating plan and event theme.
BARISTA
TAMIMI GLOBAL COMPANY LIMITED
05.2013 - 06.2015
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Skills
- Hospitality Service Expertise
- Banquet Support & Coordination
- Food Plating and Presentation
- Table Setting Arrangements
- Retail Management
- Cash Handling
- Opening and Closing Coordination
- Sales Techniques
- Food Safety Understanding
- Special Dietary Requirements
- Sandwich Preparation
- Coffee Machinery
- Beverage Preparation & Foam Art
- Table Bussing
- Front Counter Maintenance
- Minor Repairs
Certification
- Certificate of Basic Food Safety, TAMIMI Global Co. (TAFGA)
- Barista Certificate of Achievement, TAMIMI Coffee Services
Timeline
BARISTA
TAMIMI GLOBAL COMPANY LIMITED
05.2013 - 06.2015
BANQUET WAITER
TAMIMI GLOBAL COMPANY LIMITED
11.2006 - 06.2017
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