Gym
Benjamin Lim Liang Jun
Associate Consultant
Summary
Hi there! I'm Benjamin.
Over the past 3 years, I have been very passionate in analyzing and optimizing businesses' processes. At the same time providing innovative solutions, delivering full SDLC projects and understanding customers’ needs.
Translating complex technical requirements allows me to effectively streamline business operations and enhance system efficiency.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Associate Consultant
Eviden
04.2023 - Current
- Performed monthly health checks on Enterprise Content Management System for multiple government accounts.
- Provide L2 support for defects/configuration issues and bridging between accounts and Product Principal.
- Supported Team Lead for pre-sales activities.
- Understanding and gathering of Change Request (CR) requirements.
Business & Integration Architecture Associate
Accenture
09.2021 - 04.2023
- Involved in System Modernization Project - COBOL to Java.
- Interacted with Business Users to understand business needs and translate into requirements and project scope.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Supported the project by defining clear requirements and effectively communicating them to technical teams.
- Developed comprehensive documentation detailing system architecture, design specifications, test plans, training materials, and user guides.
- Developed, configured and tested applications for accurate alignment with project standards.
Customer Success Intern
OutSystems
03.2018 - 07.2018
- Developed of Mobile Application Prototype leveraging OutSystems' Low Code Development Tool.
- Performed Churn Analysis to identify patterns and factors of customers discontinuing service with OutSystems.
Education
Specialist Diploma - Business Analytics
Temasek Polytechnic
Singapore 10.2021 - 09.2022
Diploma - Business Information Systems
Republic Polytechnic
Singapore 04.2016 - 05.2019
Higher Nitec - Accounting
Institute of Technical Education
Singapore 04.2014 - 03.2016
Skills
Team collaboration
Process analysis
Planning and execution
Problem-solving
Attention to detail
Certification
SAS – Temasek Polytechnic Academic Specialisation in Business Analytics
Interests
Cooking
Timeline
Scrum Foundation Professional Certificate SFPC (v2020) - English
01-2024
Associate Consultant
Eviden
04.2023 - Current
SAS – Temasek Polytechnic Academic Specialisation in Business Analytics
10-2022
Specialist Diploma - Business Analytics
Temasek Polytechnic
10.2021 - 09.2022
Business & Integration Architecture Associate
Accenture
09.2021 - 04.2023
Customer Success Intern
OutSystems
03.2018 - 07.2018
Diploma - Business Information Systems
Republic Polytechnic
04.2016 - 05.2019
Higher Nitec - Accounting
Institute of Technical Education
04.2014 - 03.2016
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