Benjamin Oh
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
13
13
years of professional experience
Work History
Education Consultant
Firstcom Academy
04.2024 - Current
- Engaged audiences at roadshows to boost enrollment in adult learning courses.
- Present detailed overviews explaining the advantages of course materials.
- Assess learning interests of prospective students and suggest appropriate programs.
- Participate actively in community events and seminars to enhance course visibility.
- Pursue sales opportunities, effectively closing deals to meet targets.
- Follow up on inquiries and lead to convert interest into enrollments.
- Consistently placed in the top 10 sales rankings over a six-month period from a pool of 100 staff.
- Sold more than 150 courses per month averagely for the last 6 months
Education Specialist
Geniebook Pte Ltd
10.2020 - Current
- Achieved more than $500k total revenue for 2021 & 2022
- Achieved or exceeded company-defined sales quotas
- Achieved 5 times Top sales and 2 times Top 3 sales for 2022
- Infinity Award (2022) Top 5 Sales consultant
- Showcase products and services at roadshows, trade shows, and other exciting events
- Interact with potential customers and showcase products and services
- Conduct product demonstrations and answer questions about products and services
- Collect and process sales orders and payments
- Collaborate with other departments to ensure customer satisfaction
Direct Sales Officer
Citi Bank Singapore
08.2015 - 07.2017
- Top 7 Direct Sales Officer (2016)
- Developing and sustaining long-lasting relationships with customers
- Handling inquiries related to a new client
- Calling potential customers to explain company products and encourage purchases
- Answering customers' questions and escalating complex issues to the relevant departments as needed
- Developing in-depth knowledge of company products
- Maintaining accurate record of all sales, scheduled customer appointments, and customer complaints
Direct Sales, Sales Executive
Netsolutions Pte Ltd
08.2014 - 07.2015
- Liaise with Property Agents to set up appointments to go down to customers’ residence
- Explain current on-going promotions to customers, tailoring to their needs
- Installation and service activation of equipment
- Follow up with any issues that customers may encounter
- Successfully maintained record of zero complaints
Customer Relation Associate
Cortina Watch Ptd Ltd
02.2012 - 08.2014
- Earned management trust by serving as key holder, responsibly opening and closing store
- Created visual marketing and styled window displays
- Developed and implemented merchandising displays to better market and increase sales on high profit margin products
- Established a loyal clientele through customer satisfaction and excellent customer service
- Mastered point-of-service (POS) computer system for retail store
- Strengthened communication skills through regular interactions with others.
- Communication and customer service skills to deal with clients from different walks of life and being able to draw a connection with them
- Attention to details to display the products at their best, selling products by their value rather than their price tag
- Technical skills experienced in watch trade; selling high end watches
Education
GCE O Levels -
Academy
2009
GCE ‘N’ Levels -
Broadrick Secondary School
2007
Tanjong Katong Primary School
2002
Skills
- Multitasking capabilities
- Ability to work with minimal supervision in fast-paced environment
- Interacting with customers
- Customer Relation and communication skill
- Good Coordinating Skill
- Adaptable
- Listening Skills
- Product and Service Sales
- Negotiation Tactics
- Verbal and Written Communication
- Sales Training
- Effective Selling Techniques
- Sales Goal Attainment
Timeline
Education Consultant
Firstcom Academy
04.2024 - Current
Education Specialist
Geniebook Pte Ltd
10.2020 - Current
Direct Sales Officer
Citi Bank Singapore
08.2015 - 07.2017
Direct Sales, Sales Executive
Netsolutions Pte Ltd
08.2014 - 07.2015
Customer Relation Associate
Cortina Watch Ptd Ltd
02.2012 - 08.2014
GCE ‘N’ Levels -
Broadrick Secondary School
Tanjong Katong Primary School
GCE O Levels -
Academy
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