Benjamin Ko
System Sales Engineer
Singapore
Summary
Results-driven Sales Engineer with expertise in refrigerant-side and chilled water-side HVAC solutions, including chillers (condenser & evaporator), cooling towers, pumps, and airside systems. Skilled in strategic account management, market influence, and driving revenue growth and project win rates. Seeking to leverage technical-commercial expertise to manage strategic accounts at a regional level.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
System Sales Engineer
Carrier Singapore Pte Ltd
03.2025 - Current
- Managed sales in the Singapore market with an annual target of SGD 8M, overseeing a portfolio of commercial chilled water and refrigerant-side solutions, including air-cooled and water-cooled chillers, and airside equipment (AHU/FCU).
- Consistently achieved ~15% year-on-year revenue growth through strategic account management with contractors, consultants, and end-users.
- Influenced Carrier brand awareness and ACMV product adoption among contractors (direct equipment purchasers) and consultants, securing early-stage specification of Carrier solutions, including heat rejection systems, to maximize project win rates.
- Collaborated with consulting engineers of new projects to optimize system design, positioning efficient refrigerant-side solutions for energy performance, lifecycle cost optimization, and project-specific requirements.
- Conducted competitive benchmarking on chiller (Condenser & Evaporator) and cooling solutions to refine pricing strategies, achieving 10%+ improvement in profit margins.
- Led technical-commercial discussions on ACMV system configurations, including cooling towers, pumps, chiller integration, strengthening competitive positioning.
- Supported project order execution by coordinating with internal engineering, logistics, and service teams to ensure smooth delivery and high after-sales satisfaction.
Sales and Application Engineer
Emerson
01.2022 - 02.2023
- Achieved a 10% annual sales increase by deploying cost-effective control valve solutions in hydrocarbon industry.
- Collectively contributed in yearly hydrocarbon project bookings through dedicated pre-sales support and strategic sales channel optimization for six local business partners.
- Successfully managed multiple high-stakes hydrocarbon projects with intricate technical specifications to completion.
- Enhanced work efficiency by fostering effective communication between local business partners and internal stake holders during project bidding.
- Sales Academy Program
Future Gas Technology Internship
SP Group
01.2020 - 05.2020
- Researched on cutting-edge gas technologies to drive industry 4.0 advancement.
- Optimized gas operation processes for improved data collection and sustainability.
- Proficient in Microsoft Power Platform for data analysis and data visualization.
Education
Bachelor of Engineering - Mechanical Engineering
Nanyang Technological University
Singapore01.2021
Aerospace Technology Diploma - Merit
Ngee Ann Polytechnic
Singapore01.2016
Skills
- Sales closing: air- & water-cooled chillers, cooling towers, pumps, AHU/FCU
- Strategic accounts management
- Competitive analysis & pricing to boost project wins
- Singapore market development & stakeholder management
Certification
THE FUNDAMENTALS OF DIGITAL MARKETING CERTIFICATION
Timeline
System Sales Engineer
Carrier Singapore Pte Ltd
03.2025 - Current
Sales and Application Engineer
Emerson
01.2022 - 02.2023
Future Gas Technology Internship
SP Group
01.2020 - 05.2020
Bachelor of Engineering - Mechanical Engineering
Nanyang Technological University
Aerospace Technology Diploma - Merit
Ngee Ann Polytechnic