Highly detail-oriented and proactive Senior System Administrator with over 13 years of experience delivering exceptional customer service and technical support. Possesses a strong foundation in procurement and financial services, with a proven ability to represent the organization professionally in cross-functional engagements. Recognized for consistently demonstrating tact, diplomacy, and professionalism in interactions with clients and internal stakeholders. Skilled in managing end-to-end procurement processes, maintaining strategic vendor relationships, and driving improvements in cost efficiency and delivery performance.