Beng Hong Yun
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with good organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
27
27
years of professional experience
Work History
Union Leader
NTWU
04.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Bus Captain
SMRT Buses Ltd
05.2003 - Current
- Boarded passengers using wheelchairs or other mobility aids and properly secured wheelchairs and scooters.
- Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Stopped at designated points to load and unload passengers.
- Provided boarding assistance to elderly, sick or injured people.
- Driving the public bus to transport passengers safely from point A to B.
- Checked on passengers if necessary, verified compliance with safety requirements and identified assistance needs.
- Notified dispatch of deviations, overload, accidents, passenger incidents and bus mechanical and electrical troubles.
- Responded to transportation questions and requests for information from school children, parents and the elderly.
- Explained fares to passengers and helped correctly transfer between lines.
- Assisted the elderly with safe and orderly boarding and exiting from the bus.
- Kept close eye on passenger behavior and watched for injuries, illnesses and disputes.
- Keeping to the bus routes and moving on time.
- Offered timely and skilled emergency response and performed CPR or first aid.
- Performed pre- and post-trip vehicle inspections.
Senior Sales Executive
ACJ Computers
01.2000 - 05.2002
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
Retail Sales Supervisor
IPC Corp Ltd
01.1996 - 09.1999
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
Education
No Degree - WSQ Diploma in Retail Management
Singapore Institute of Retail Studies
CET Institute Of Nanyang Polytechnic12.2012
No Degree - Diploma in Paralegal Studies
Temasek Polytechnic
21 Tampines Ave 109.2011
Skills
- Charismatic Leader
- Union Consultation
- Union Rep (Branch Leader) Relationships with fellow colleagues and management
- Union Negotiations
leisure reading, water sports, travelling and movies.
As a kid, I love to read. Be it story books and newspapers. To improve my English language vocabulary; getting to know more choices, spelling of words. Water sports include: swimming, jet ski and scuba diving. Travelling to other countries for food, shopping, going to places of interest and learning of another country way of life and culture. Last but not least, movies of all sorts.
Additional Information
I served my National Service on 30th March 1993 to 29th March 1995. I was in the service vocation - QM department. Last rank achieved was Corporal.
Timeline
Union Leader
NTWU
04.2017 - Current
Bus Captain
SMRT Buses Ltd
05.2003 - Current
Senior Sales Executive
ACJ Computers
01.2000 - 05.2002
Retail Sales Supervisor
IPC Corp Ltd
01.1996 - 09.1999
No Degree - WSQ Diploma in Retail Management
Singapore Institute of Retail Studies
No Degree - Diploma in Paralegal Studies
Temasek Polytechnic
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