Benedict Ang
Summary
Corporate professional with solid background in managing corporate accounts and enhancing client satisfaction. Known for driving impactful solutions and fostering strong client relationships. Recognized for collaborative approach and adaptability to changing business needs. Expertise in strategic planning and negotiation.
Experienced with managing high-value corporate accounts to ensure client satisfaction and retention. Utilizes strategic planning and negotiation skills to deliver tailored client solutions. Track record of fostering strong client relationships and leading cross-functional teams effectively.
Overview
10
10
years of professional experience
Work History
Corporate Account Manager
Borneo Motors Singapore Pte Ltd
04.2023 - Current
- Developed strong relationships with key clients, leading to increased revenue and repeat business.
- Conducted regular account reviews, ensuring alignment with client objectives and addressing any challenges proactively.
- Expanded market share by identifying new business opportunities and engaging in strategic negotiations with potential clients.
- Enhanced client satisfaction by consistently meeting and exceeding sales targets and providing exceptional customer service.
- Analyzed sales data to identify trends and areas for improvement, implementing targeted action plans for enhanced performance.
- Identified upsell opportunities within existing accounts, contributing significantly to annual revenue growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set and achieved company defined sales goals.
Car Sales Executive
Lumens
09.2021 - 04.2023
- Leveraged social media platforms effectively to showcase available inventory, attract new leads, and maintain ongoing communication with previous customers for potential repeat business.
- Collaborated with the marketing team to develop promotional events that generated increased foot traffic and interest in dealership offerings.
- Addressed customer concerns promptly and professionally, resolving issues to the satisfaction of both parties whenever possible.
- Increased car sales by establishing rapport with customers and conducting comprehensive needs assessments.
- Facilitated smooth transactions between buyers, finance personnel, service departments, and other key stakeholders during the car-buying process.
- Improved overall dealership reputation by providing exceptional customer service throughout all stages of the car buying experience.
- Organized test drives for potential buyers, highlighting key features and benefits of various vehicle models during each drive.
Grab Rider
Grab
07.2020 - 09.2021
- Communicated proactively with customers regarding potential delays or changes in delivery status, preserving positive client relationships.
- Followed all traffic regulations diligently, minimizing accidents and upholding the company''s reputation for safe transportation services.
- Maintained a clean and organized vehicle, promoting a positive image for the company and increasing client confidence.
- Navigated efficiently using GPS systems, resulting in faster deliveries and an increased number of completed tasks per shift.
Immigration Consultant
CIBT, Newlandchase Singapore
03.2018 - 07.2020
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Streamlined application processes for clients, resulting in quicker case resolutions.
- Assisted clients in compiling supporting documentation, improving the quality of applications submitted.
- Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.
- Built strong relationships with government agencies and other stakeholders involved in the immigration process, facilitating smoother case management.
Personal Trainer
Gymmboxx
05.2015 - 12.2015
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
Education
Diploma - Business Practice in Hospitality And Tourism
Nanyang Polytechnic
Singapore, Null, Singapore03-2021
Skills
- Sales tactics
- Client relationship building
- Revenue generation
- Sales negotiations
- Teamwork and collaboration
- Customer engagement
- Relationship building
- Sales strategy
- Strategic planning
- Networking skills
- Cold calling
Timeline
Corporate Account Manager
Borneo Motors Singapore Pte Ltd
04.2023 - Current
Car Sales Executive
Lumens
09.2021 - 04.2023
Grab Rider
Grab
07.2020 - 09.2021
Immigration Consultant
CIBT, Newlandchase Singapore
03.2018 - 07.2020
Personal Trainer
Gymmboxx
05.2015 - 12.2015
Diploma - Business Practice in Hospitality And Tourism
Nanyang Polytechnic
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