Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ben Lee

Singapore

Summary

Extensive global experience in project management across diverse engineering fields, coupled with leadership qualities, problem-solving skills, and strategic vision. Capable of delivering impactful results in challenging and evolving environments, as well as proficiency in driving change management. Strong business acumen and agility to effectively communicate and collaborate with diverse groups of people and skill sets. Building and maintaining strong vendor relationships ensuring the success of projects and achieving strategic objectives.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Program Director

Bang & Olufsen Asia Pte. Ltd.
05.2021 - Current


Achievements

  • Develop positive relationships with project sponsors, product owners, and business teams, the PMO can effectively support project delivery, facilitate collaboration, and drive organizational success.
  • Effectively managing the project management team (up to 10 project managers), fostering collaboration, and leading with clarity and vision, drive successful project delivery and contribute to the overall success of organization (average up to 5 to 10 products launch per year across the product portfolios).
  • § Effectively managing programs and portfolios, organizations can ensure that projects and initiatives are aligned with product roadmap, strategic objectives, resources are allocated efficiently, and value is maximized for stakeholders.
  • Focus on the areas and adopting a strategic approach to technology management, organizations can leverage technology as a strategic asset to drive growth, improve efficiency, and achieve competitive advantage.


Responsible for:-

  • Create a clear and actionable product roadmap with Product Marketing that guides the development and evolution of product, aligns stakeholders, and drives success in the market.
  • Managing portfolio budget and resource support involves effectively allocating and optimizing financial resources and human capital across multiple projects or initiatives within an organization.
  • Lead and manage a team of Program Managers. Provide direction, leadership, project priority and transparency to the team to ensure all related projects are directed toward strategic business and organizational objectives.
  • Maintain continuous alignment of projects scope with strategic business objectives and make recommendations to modify the projects to enhance effectiveness toward the business result or strategic intent.
  • Engagement with key stakeholders; on issues/conflict resolutions, resources, prioritization, and decision making.
  • Responsible for the establishment and management of a project methodology incorporating structures, standards, processes, documentation and reporting which is agile, fits the needs of the project and puts emphasis on the quality of decision making and timely project delivery.
  • Develop positive relationships with the Project Sponsors, Product Owners, and Business teams to enable the PMO to provide support including facilitation, tracking, and reporting on projects, and training.
  • Provide coaching/mentoring to Project Managers to hone their capabilities and retain a motivated and high- performing team.

Senior Program Manager - Team Lead

Bang & Olufsen Asia Pte. Ltd.
05.2018 - 04.2021


Achievements

  • Play a crucial role in overseeing and guiding project management team (up to 3 project managers) to successfully deliver projects on time, within budget, and according to specifications.
  • Effectively managing the project management team, fostering collaboration, and leading with clarity and vision, drive successful project delivery and contribute to the overall success of organization.
  • Focus on the areas and adopting a strategic approach to technology management, organizations can leverage technology as a strategic asset to drive growth, improve efficiency, and achieve competitive advantage.
  • Support Product Marketing create Go-To-Market (GTM) plan outlines the strategy and tactics for launching a product into the market and achieving commercial success.


Responsible for:-

  • Lead and manage a team of Project Managers. Provide direction, leadership, project priority and transparency to the team to ensure all related projects are directed toward strategic business and organizational objectives.
  • Maintain continuous alignment of projects scope with strategic business objectives and make recommendations to modify the projects to enhance effectiveness toward the business result or strategic goals.
  • Effectively align resources to achieve key business priorities, including appropriate scope, and high quality / timely product releases
  • Define and implement a consistent and repeatable process for continuous improvement of project management processes & procedures, templates, and tools within the organization.
  • Define & Execute the Technology vision & Strategy and build the technical product roadmap from launch to scale.
  • Gain and share insights with other leadership team members to continue improving the product and the business to ensure competitive technical advantage.
  • Constantly evaluate technological advancements and innovative solutions with strategic partners to drive continuous product improvement, growth & customer success

Program Manager

Bang & Olufsen Asia Pte. Ltd.
03.2016 - 05.2018

Achievements

  • Established and equipped with the product development lifecycle (PDLC) and project management skillsets tailored to the Original Design Manufacturer (ODM) development model involves understanding the unique characteristics and requirements.
  • Developed and equipped with a comprehensive product development lifecycle experience for luxury consumer products such as Bluetooth and Wireless Speakers, Smart Speakers (Google Voice and Amazon Alexa eco-systems), Headphones and TWS Earbuds.


Responsible for:-

  • Lead and motivates a project team; sets goals, objectives, and priorities; assigns and reviews work.
  • Identify and manage scope changes to project baseline plan. Ability to influence decisions and facilitate change management through collaboration and leadership.
  • Manage stakeholder expectations and communicate progress, effective decision-making and prioritization, and leadership / oversight for issue resolution in a matrix management organization.
  • Avoids surprises. Completes a standard engagement status report every week. Uses standard processes and tools for work planning, financial management, portfolio reporting, and issue, risk and change management.
  • Effectively managed relationships with both internal and external stakeholders for smooth completion of project on timelines and within budget.
  • Work closely with the clients during the delivery of a solution and manage change variations accurately and fairly to achieve the best result and desired outcome for the clients.

Project Manager, PMO

Rockwell Automation APBC Pte. Ltd.
06.2013 - 02.2016


Achievements

  • Developed and equipped with a comprehensive product development lifecycle experiencefor industrial automation products such as Micro800 Controllers, Compact Logix Controllers and IO Plug-in Modules, Sensors, Safety Controllers and etc.
  • Manage the RoHS Conversion Program (across the series of IO Modules, Small Controllers and Safety products) and successfully launch.
  • Managing manufacturing processes, optimize productivity, reduce costs, and deliver high-quality products that meet customer expectations and market demands.
  • Value engineering with systematic and organized approach to improving the value of products, processes, or services by optimizing the functions while minimizing costs.


Responsible for:-

  • Provide project direction, leadership, and transparency throughout the Common Product Development Process (from Project Initiation to Closeout Stage) using the Common Project Management tools (SAP, MS Project, Project Sharepoint, Project Dashboard and etc.).
  • Lead and motivates a project team; sets goals, objectives, and priorities; assigns and reviews work.
  • Identify and manage scope changes to project baseline plan. Ability to influence decisions and facilitate change management through collaboration and leadership.
  • Manage stakeholder expectations and communicate progress, effective decision-making and prioritization, and leadership / oversight for issue resolution in a matrix management organization.
  • Avoids surprises. Completes a standard engagement status report every week. Uses standard processes and tools for work planning, financial management, portfolio reporting, and issue, risk and change management.
  • Effectively managed relationships with both internal and external stakeholders for smooth completion of project on timelines and within budget.
  • Work closely with the clients during the delivery of a solution and manage change variations accurately and fairly to achieve the best result and desired outcome for the clients.

Project Management - Team Lead

Creative Technology Ltd
06.2011 - 06.2013


Achievements

  • Focus on the areas and actively developing expertise in both the product development lifecycle and project management.
  • Play a crucial role in overseeing and guiding project management team to successfully deliver projects on time, within budget, and according to specifications.
  • Effectively managing the project management team (up to 9 project managers), fostering collaboration, and leading with clarity and vision, drive successful project delivery and contribute to the overall success of organization.


Responsible for:-

  • Involved in the program and portfolio management activities with the Sales/Marketing division and Operation Team (QA/Mfg/Supply Chain).
  • Maintain continuous alignment of projects scope with strategic business objectives and make recommendations to modify the projects to enhance effectiveness toward the business result or strategic intent.
  • Ensure projects scope, schedule, quality and associated metrics and benefits are adequately defined and delivered.
  • Participate and drive in the development and improvement of project management processes & procedures, templates, and tools within the organization.
  • Established a reporting process to communicate plan, accomplishments, progress/status, issues, and concerns, as well as risks, contingencies, and potential solutions as they arise throughout the project life cycle.
  • Prepare regular metrics performance reports and conduct analysis to facilitate management's decision making.
  • Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.

Project Manager (Manage Hardware, Firmware & Software)

Creative Technology Ltd
12.2006 - 06.2011


Achievements

  • Established and equipped with the product development lifecycle (PDLC) and project management skillsets are crucial for efficiently bringing products from concept to market.
  • Effectively managing vendor relationships, optimizing the supply chain, reducing risks, enhance quality and performance, and ultimately achieve business objectives more effectively.
  • Developed and equipped with a comprehensive product development lifecycle experience in computer peripheral products such as Tele-conferencing, Headset (Bluetooth), Webcam and Audio (USB/PCI) products.
  • Built knowledge in various technologies such as Mobile application development (Android/iOS), Skype, Wimax, WiFi/BT, HDMI and etc.


Responsible for:-

  • Provide project direction, leadership, and transparency through all phases of the Hardware/Software product development lifecycle (For both Internal/ODM models from Product Development Stage to Mass Production) for initiatives and assignments, such as planning, design, development, deployment, and inclusive of critical functions and dependencies across key disciplines.
  • Lead and manage cross-functional global (US/EUR/China/Taiwan) development teams (Mechanical, Electrical, Firmware, Application/Drivers, Packaging, Testing, Manufacturing Process, Procurements, QA and etc.) to develop new products and ensure that the project objectives are met within the project planned.
  • Gather define, and document project requirements and scope; analyze impacts of various factors on scope. Use data analysis and empirical information to support conclusions and decisions. Anticipate and adjust for problems, risks, and roadblocks.
  • Participate and involve in the development and improvement of project management processes & procedures, templates, and tools within the organization. Monitor and report projects status (Cost, Schedule and Quality) to the Management/Stakeholders/Customers/Sponsors.
  • Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization such as customers (Retail & OEMs (Dell, Asus, Toshiba and etc.)) and vendors (Contract Manufacturers, ODM an etc.).

Software Project Engineer (Manage Software, Application, Drivers and Firmware)

Creative Technology Ltd
10.2003 - 12.2006


Achievements

  • Established proficiency in the software development lifecycle (SDLC) and project management which is crucial for success in the field of software and application development.
  • Developed and equipped with a comprehensive product development lifecycle experience forconsumer products such as External (Sound Blaster USB) and Internal (Sound Blaster PCI & PCIe) audio products and AV Receiver.
  • Built knowledge in various technologies such as RF Wireless, USB, Operating Systems (Windows, MacOS, Linux), and Audio technologies like THX, Dolby, and DTS,
  • Established and nurtured strong relationships with key customers like Toshiba, Dell, Acer, Sega, and others is essential for long-term business success.


Responsible for:-

  • Provide project direction, leadership, and transparency through all phases of the software product development lifecycle for initiatives and assignments, such as planning, design, development, deployment, and inclusive of critical functions and dependencies across key disciplines.
  • Identify the critical paths and develop the mitigation plan for the projects. Managing risks and constraints of projects.
  • Helped develop detailed project plans for multiple simultaneous projects, resulting in increased visibility of inter-project dependencies and improved development efficiency.
  • Lead and motivate the project team to deliver projects within schedule to the customer’s satisfaction.
  • To manage and co-ordinate the activities between the developers, testers, manufacturing team and external stakeholders (customers, suppliers, and support functions to operation) globally.
  • Participate and contribute to the improvement of the Software project workflow and process/procedures within the organization.

System Engineer

Delphi Delco Electronics Automotive Systems
02.2001 - 10.2003


Achievements

  • Developed and equipped with a comprehensive product development lifecycle experience for automotive products like Positioning/Communication units, Navigation Applications, Telematics Systems, GPS, and Radio products.
  • Established and maintained good relationships with customers like Toyota, Honda, KIA, SAAB, Hyundai, Ford, and others requires a strategic approach and consistent effort.


Responsible for:-

  • Interaction with customer to determine new product requirements and communicate to the project team (Mechanical, Electrical, Software, Manufacturing Test, Manufacturing Process, Validation) for implementation. This includes the generation of customer product specification, negotiation of features, technology, and vehicle system integration.
  • Lead and motivate the project team to deliver projects within schedule to the customer’s satisfaction and enhance customer’s relationship.
  • Co-ordination between the project team, manufacturing team and external stakeholders (customers, suppliers or vendors, and support functions to operation).
  • Provide technical interface between the project team and customers.
  • Provide product training and technical support to the worldwide manufacturing team and customers (such as Toyota, Hyundai, KIA, SAAB, GM and etc.).

System Engineer - Training Attachment Program

Delphi Delco Electronics Automotive Systems
07.1999 - 01.2001


Achievements – To complete on-the-job training and become certified as a System Engineer while also developing capabilities in new technology areas for manufacturing in automotive electronics systems (specifically Mobile Multimedia),

The Training and Attachment Programme (TAP) is an initiative by Economic Development Board (EDB) to help to build up capabilities in new technology areas for manufacturing and internationally traded services sectors. EDB, in conjunction with Delco Delphi Electronics Automotive Systems to focus on developing Delco’s Intellectual Property in Automotive Electronics System (Mobile Multi-Media).

  • On Course Training for 9 months (Delco Delphi Training Centre, US)
  • On Job Training for 9 months (Attached to a mentor, Senior System Engineer)
  • With the total of 18 months of training to enhance and develop the following skills,
  • Program Management and Corporate Legal Issue Awareness
  • Requirements Fundamentals and Analysis, Product Design Fundamentals
  • Negotiating Skills and Purchasing
  • Customer Interface Techniques and Human Factors in System Engineering
  • Product Verification, Validation and Quality Issues

System Development Engineer

Stoval Chip Card Pte Ltd
09.1998 - 07.1999


Achievements – Software product development and technical support for products like Door access system, and Contact/Contactless Card reader.


Responsible for:-

  • Develop the SMART card products and application software for the customers (expose to the development of the Data Encryption & Decryption, Security Access, and Communication)
  • Technical supports and conduct application training for the customers.

Education

MBA - Master of Business Administration

University of Strathclyde Business School
Singapore, Null, Singapore
10.2011

Bachelor of Science - Electrical And Electronics Engineering

University Of Newcastle Upon Tyne (U.K)
United Kingdom
07.1998

High School Diploma -

Ngee Ann Polytechnic
Singapore
05.1995

Skills

  • Effective leader
  • Administration knowledge
  • Program Leadership
  • Staff Development
  • Organizational Leadership
  • Strategic leadership
  • Strategic Planning
  • Partnership Development
  • Budgeting and financial management
  • Innovation and Creativity
  • Lesson Planning
  • Advanced knowledge of technology
  • Problem-Solving
  • Critical Thinking
  • Attention to Detail
  • Staff Hiring and Evaluations
  • Task Delegation
  • Issue Resolution
  • Decision-Making
  • Analytical Thinking

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.
  • Nominated for the Bang & Olufsen Leadership Talent Program (2 Years) in Year 2020
  • Trained in Six Sigma (Green Belt)

Certification

  • Certified Project Management Professional (PMP), PMI – Year 2008
  • Certified System Enhancement Skills (Awarded by Delphi Delco – 1.5 yrs training in US)
  • Disciplined Agile Scrum Master (DASM) Certified – Oct 2022

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Intermediate (B1)
Japanese
Beginner (A1)

Timeline

Program Director

Bang & Olufsen Asia Pte. Ltd.
05.2021 - Current

Senior Program Manager - Team Lead

Bang & Olufsen Asia Pte. Ltd.
05.2018 - 04.2021

Program Manager

Bang & Olufsen Asia Pte. Ltd.
03.2016 - 05.2018

Project Manager, PMO

Rockwell Automation APBC Pte. Ltd.
06.2013 - 02.2016

Project Management - Team Lead

Creative Technology Ltd
06.2011 - 06.2013

Project Manager (Manage Hardware, Firmware & Software)

Creative Technology Ltd
12.2006 - 06.2011

Software Project Engineer (Manage Software, Application, Drivers and Firmware)

Creative Technology Ltd
10.2003 - 12.2006

System Engineer

Delphi Delco Electronics Automotive Systems
02.2001 - 10.2003

System Engineer - Training Attachment Program

Delphi Delco Electronics Automotive Systems
07.1999 - 01.2001

System Development Engineer

Stoval Chip Card Pte Ltd
09.1998 - 07.1999

MBA - Master of Business Administration

University of Strathclyde Business School

Bachelor of Science - Electrical And Electronics Engineering

University Of Newcastle Upon Tyne (U.K)

High School Diploma -

Ngee Ann Polytechnic
Ben Lee