Belle Toh
Summary
Energetic and ambitious team-player with expertise completing various clerical tasks and offering staff support in a fast-paced environment. Responsible, punctual and productive professional when working with little to no supervision.
With 4 years of experience, I have developed a mature and responsible approach to tasks I undertake, or situations I am presented with. Always approaching things with an open mind and willingness to learn.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Winfield Electrical Pte Ltd
08.2018 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Worked well and efficiently alongside fellow colleagues and store man
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handled client correspondence and tracked records to foster office efficiency.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Generated documentation and information required for customer shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Retail Assistant
Zara
06.2018 - 07.2018
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Kept sales floor and storage areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
- Folded and arranged merchandise in attractive displays to drive sales.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Cafe Crew
Swiss-bake Pte Ltd
11.2017 - 05.2018
- Collaborated well with fellow colleagues to achieve smooth working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
GCE 'O' Level -
Serangoon Garden Secondary School
Singapore10.2017
GCE 'N' Level -
Serangoon Garden Secondary School
Singapore10.2016
Skills
- Proficient in Office, Words, Excel
- Fast and independent learner
- Familiar with logistics (Import and Export)
- Research and Analytical Skills
- Confidentiality and Data Protection
- Professional, courteous, strong organizational skills
- Multitasking and Time Management
- Meticulous Attention to Detail
- Ease with Computers and Technology
- Clear Communication
- Highly Efficient and Productive
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
Winfield Electrical Pte Ltd
08.2018 - Current
Retail Assistant
Zara
06.2018 - 07.2018
Cafe Crew
Swiss-bake Pte Ltd
11.2017 - 05.2018
GCE 'O' Level -
Serangoon Garden Secondary School
GCE 'N' Level -
Serangoon Garden Secondary School