Summary
Overview
Work History
Education
Skills
Coursework
Personal Information
Timeline
Generic

Belle Pannu

Singapore

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

24
24
years of professional experience

Work History

Office Manager

Mayer Brown (Singapore) Pte Ltd
08.2011 - 07.2022

Role involves HR, facilities and administrative and financial services and very similar to responsibilities as set out below. Also ensuring compliance requirements for Singapore.

  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Office Administrator

Jones Day
06.2008 - 06.2011
  • Reporting to the Partner-in-Charge (PIC) and various Firm personnel on matters relating to the Singapore office.

Business Development & Communications Manager

Jones Day
04.2007 - 02.2010
  • Preparing request for proposals, request for information and credential statements for new business and existing clients.

Personal Assistant to Partner-in-Charge and Office Administrator

Jones Day
01.2001 - 03.2007
  • General secretarial duties, including assisting in the preparation of legal documentation and contracts, liaising with clients, arranging meetings.

Secretary to Partner

Denton Wilde Sapte
01.1999 - 01.2000
  • General secretarial duties, including assisting in the preparation of legal documentation and contracts, liaising with clients, arranging meetings.

Education

GCE “O” Levels

Association of Legal Secretaries, England
01.1989

Royal Society of Arts, England
01.1989

Skills

  • Fluent in English language
  • Pays attention to detail and quality of work
  • Operates as part of the team with the ability to work under pressure
  • Flexible working approach and able to adapt to changes in the working environment
  • Knows when to seek guidance or further input from others before taking action
  • Thrives on developing strong working relations with global departments across the Firm as well at an office level
  • Well developed and professional interpersonal skills and organizational skills
  • Knowledge of HR functions and local law requirements
  • Expense Reporting
  • Staff Management
  • Billing
  • Compliance Monitoring
  • Employee Supervision
  • Budgetary Planning
  • Financial Reporting
  • Facility Management
  • Payroll and Budgeting
  • Payroll Processing
  • Regulatory Compliance
  • Employee Training
  • Account Reconciliation
  • Record Keeping
  • Software Proficiency

Coursework

  • SHRI Practical Approach for Payroll Administration with Legal Compliance
  • Sage's Payroll Administrator Course
  • Sage’s Annual Year End Income Tax Filing Course
  • Wolters Kluwer's Employee Taxation
  • IRAS – Individual Income Tax
  • HRLA Contract Law for HR Practitioners
  • HRLA Comprehensive Understanding of the Employment Act and Its Practical Applications
  • HRLA Legal Aspects of Drafting Employment Contracts, HR Policies and Procedures
  • HRLA The Law of Dismissal of Employees in Singapore
  • HRLA Employment of Foreign Manpower Act and Its Practical Applications
  • HRLA Legal Aspects of Payroll Administration and Its Practical Applications
  • HRLA Work Injury Compensation Act and Its Practical Applications
  • HRLA The Central Provident Fund Act and Its Practical Applications

Personal Information

  • Date of Birth: 01/23/68
  • Nationality: Singapore Citizen

Timeline

Office Manager

Mayer Brown (Singapore) Pte Ltd
08.2011 - 07.2022

Office Administrator

Jones Day
06.2008 - 06.2011

Business Development & Communications Manager

Jones Day
04.2007 - 02.2010

Personal Assistant to Partner-in-Charge and Office Administrator

Jones Day
01.2001 - 03.2007

Secretary to Partner

Denton Wilde Sapte
01.1999 - 01.2000

GCE “O” Levels

Association of Legal Secretaries, England

Royal Society of Arts, England
Belle Pannu