Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Belle Ng Jia Yi

Summary

Dynamic and results-driven Sales Assistant with a proven track record at NTUC Fairprice, where I excelled in relationship building and problem-solving, significantly enhancing customer satisfaction and loyalty. Skilled in processing transactions accurately and offering in-depth product knowledge, I thrive in fast-paced environments, demonstrating adaptability and teamwork.



Overview

Work History

Sales Assistant

NTUC Fairprice
11.2022 - 01.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Increased sales by building strong customer relationships and providing excellent service.

Education

Singapore-Cambridge GCE A-Level - Science

Saint Andrew's Junior College
5 Sorby Adams Drive, Singapore 357691
10-2024

Singapore-Cambridge GCE O-Level -

CHIJ St Joseph's Convent
62 Sengkang East Way Singapore 548595
09-2022

Skills

  • Goal oriented
  • Relationship building
  • Problem-solving
  • Adaptable and flexible
  • Honest and dependable
  • Teamwork and collaboration

Languages

English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Hokkien
Upper intermediate (B2)
Teochew
Intermediate (B1)

Timeline

Sales Assistant

NTUC Fairprice
11.2022 - 01.2023

Singapore-Cambridge GCE A-Level - Science

Saint Andrew's Junior College

Singapore-Cambridge GCE O-Level -

CHIJ St Joseph's Convent
Belle Ng Jia Yi