Batrisyia Binte Ali Khalid
Singapore
Summary
Results-driven individual with extensive experience in customer service and support. Skilled in resolving inquiries and enhancing customer satisfaction through effective communication. Eager to learn and adapt to new challenges in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
NParks
C&w Services
06.2022 - 11.2022
- Handled inquiries through call responses and provided effective solutions.
- Managed feedback provider complaints to ensure timely resolutions.
- Created cases daily to track and address issues efficiently.
- Advised feedback providers with accurate information and guidance.
Smiggle
Smiggle Singapore Private Limited
01.2023 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Mindspace
Mindchamps
11.2024 - Current
- Exhibited strong verbal and written communication skills across various interactions.
- Cultivated a friendly environment, consistently offering assistance to teammates and students.
- Contributed to efficient daily operations through effective collaboration with all team members.
- Participated in engaging hands-on learning activities with students during school holidays.
- Managed after-school student pickups and facilitated parent interactions at dismissal.
- Provided classroom support for primary 1 students alongside lead teacher, enhancing learning outcomes.
Education
Nitec - Beauty and Wellness
Institute of Technical Education (College East)
10.2025
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Damai Secondary School
12.2019
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Bedok North Secondary School
12.2017
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Yu Neng Primary School
12.2015
Skills
- Interpersonal skills
- Warm and friendly demeanor
- Bilingual communication in English and Malay
Certification
- -Damai Health Week Sports Carnival
- - Damai National Day Sports Carnival 2019
- - Damai PE Health Week
- - Secondary 4 Water Sports Elective
- - Damai Health Week Sports Carnival 2018
- - PE Health Week 2018
- - Secondary 3 OBS Camp
- - Secondary 3NA Dragonboat Exposure
- -Secondary 2 Authentic Outdoor Education Activity
- - Secondary 2 Sports Exposure Programme
- - Sports Education Programme (inline Skating)
References
Nil
Accomplishments
- Floorball
- Member in floorball Year : 2016-2019
- 2018
Timeline
Mindspace
Mindchamps
11.2024 - Current
Smiggle
Smiggle Singapore Private Limited
01.2023 - 11.2024
NParks
C&w Services
06.2022 - 11.2022
Nitec - Beauty and Wellness
Institute of Technical Education (College East)
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Damai Secondary School
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Bedok North Secondary School
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Yu Neng Primary School