Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Languages
Tools And Technical Skills
Hi, I’m

Baskar Periasamy

Senior Product And Service Manager
Singapore

Summary

Senior Product Manager with 16 years of experience delivering global digital workplace solutions from concept to scale. Combines MBA-trained strategic thinking with deep technology expertise to launch, grow, and optimize enterprise products that enhance user experience, reduce costs, and drive business transformation. Proven track record of leading cross-functional global teams, shaping product strategy, integrating AI, and driving adoption across 150K users worldwide. Adept at aligning product roadmaps with corporate vision, balancing user needs with business objectives, and transforming complex challenges into scalable, secure, and future-ready solutions.

Overview

16
years of professional experience
6
Certificates
2
Languages

Work History

Robert Bosch (SEA) Pte Ltd

Senior Product Manager – Virtual Workplace Services
07.2023 - Current

Job overview

  • I lead the end-to-end strategy for Bosch’s Citrix-based Virtual Workplace Services, leading a 10-member global team that supports over 15,000 customers worldwide.
  • I also serve as proxy for the product portfolio leader, whose 30-member team manages 15+ product variants serving 150,000+ users globally.
  • In this role, I foster cross-regional collaboration, drive innovation, and adapt strategies to align with Bosch’s vision and evolving market needs.
  • Additionally, I lead AI-driven initiatives to enhance customer experience and improve internal team efficiency.
  • Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
  • Increased product adoption by identifying customer needs and developing innovative product features.
  • Driving the new product evaluation

Robert Bosch (SEA) Pte Ltd

Service Owner & Architect – WAN Network Services
11.2016 - 12.2022

Job overview

  • Took over an underperforming WAN in the APAC region with 40+ outages annually, a critical risk to Bosch’s manufacturing operations.
  • Leveraged technical expertise and business insight to reduce outages to zero within two years, leading to expanded service ownership across four additional countries and promotion to WAN Provider Manager, APAC.
  • Managed multiple ISPs, drove vendor performance, and collaborated with global teams to deliver stable, high-performing network services.

JP Morgan Chase

Senior Network Engineer
04.2015 - 12.2016

Job overview

  • Led L2 network operations for a global enterprise, ensuring high availability and compliance with critical SLAs.
  • Managed vendor relationships to accelerate resolution of complex issues and directed operational priorities to safeguard infrastructure performance.
  • Standardized knowledge-sharing by authoring 100+ technical process documents, strengthening team efficiency and consistency.
  • Acted as the primary escalation point during incidents, improving cross-team coordination, cutting recovery times, and reducing business impact.

Wipro Technologies

Network Engineer – Global Investment Bank
04.2012 - 04.2015

Job overview

  • Relocated to Singapore to take on a key infrastructure role, laying the foundation for eight years of progressive leadership in networking.
  • Oversaw the proactive monitoring, troubleshooting, and administration of large-scale banking network infrastructure to ensure maximum uptime and performance.
  • Built strong vendor and stakeholder relationships to support operational goals, earning two performance awards and a Best Rookie nomination in 2012 for delivering consistent results and operational excellence.

Wipro Technologies

Software Engineer – Global Beverage Company
08.2009 - 04.2012

Job overview

  • Started my career at Wipro as a Software Engineer and advanced to team lead within two years, managing a six-member team.
  • Took on diverse roles including Identity and Access Management Engineer and Server Engineer, demonstrating adaptability and a growth mindset.
  • Mentored numerous fresh graduates to start their entry into the IT industry and earned an overseas assignment to Singapore in recognition of strong performance.

Education

Nanyang Business School
Singapore

MBA from General Management, Digital Transformation, Strategy
01.2023

University Overview

GPA: 4.88/5.0

  • Dean's List, Class of 2024
  • Study Abroad: General Management - Nanyang Business School, Singapore
  • Recipient of Best Project of the batch, Class of 2024

Anna University
Chennai, India

B.E. from Electronics and Communication Engineering
01.2008

University Overview

GPA: First Class with Distinction

Skills

Product management expertise

Certification

Certified Information Systems Security Professional – ISC2

Timeline

Senior Product Manager – Virtual Workplace Services

Robert Bosch (SEA) Pte Ltd
07.2023 - Current

Service Owner & Architect – WAN Network Services

Robert Bosch (SEA) Pte Ltd
11.2016 - 12.2022

Senior Network Engineer

JP Morgan Chase
04.2015 - 12.2016

Network Engineer – Global Investment Bank

Wipro Technologies
04.2012 - 04.2015

Software Engineer – Global Beverage Company

Wipro Technologies
08.2009 - 04.2012

Anna University

B.E. from Electronics and Communication Engineering

Nanyang Business School

MBA from General Management, Digital Transformation, Strategy

Accomplishments

  • Product Expansion, Expanded Virtual Workplace Services into new geographies, adding 1,000+ new users to the global portfolio and improving cross-regional digital workplace adoption rates.
  • M&A Integration, Led the seamless onboarding of 10,000+ users from an acquired organization into Bosch’s environment, ensuring minimal downtime and smooth transition.
  • Customer Experience & Cost Leadership, Reduced product unit cost from above benchmark to 11% below industry standard and delivered 30% performance improvement through infrastructure optimization, process automation, and strategic vendor negotiations.
  • AI-Driven Service Innovation, Leading AI integration initiatives to enhance customer support responsiveness, automate routine operations, and deliver proactive product insights, boosting internal efficiency and user satisfaction.
  • Transformation Leadership, Directed the WAN network upgrade of 110 Bosch sites, achieving a 98% migration success rate and reducing ISP outages by 84%, ensuring uninterrupted operations for critical manufacturing sites.

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Tools And Technical Skills

  • Jira & Confluence (Agile product delivery)
  • Power BI (KPI dashboards)
  • Splunk & Nexthink (analytics, user experience insights)
  • Python
  • MS Power Platform & Copilot Studio (automation, AI-driven solutions)
Baskar PeriasamySenior Product And Service Manager