Chee Weng Loo
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Willing to go the extra mile irregardless of the size of sale. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sonic Cars Trading
08.2023 - 01.2024
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided excellent after-sales services with the sole intention of helping customers to get their money's worth.
- Built relationships with customers to encourage repeat business.
Sales Associate
GL Auto
04.2022 - 06.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Mybro Garage
01.2021 - 03.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
BOWEN SECONDARY SCHOOL
Singapore, Null, Singapore01.2021
DIPLOMA - Business Administration
KAPLAN SINGAPORE
8 WILKIE ROAD, WILKIE EDGE08.2018
Skills
- Product Promotions
- Flexible Schedule
- Product Knowledge
- Relationship Building
- Problem-Solving
- Basic Mathematics
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Chinese (Cantonese)
Intermediate (B1)
Timeline
Sales Associate
Sonic Cars Trading
08.2023 - 01.2024
Sales Associate
GL Auto
04.2022 - 06.2023
Sales Associate
Mybro Garage
01.2021 - 03.2022
High School Diploma -
BOWEN SECONDARY SCHOOL
DIPLOMA - Business Administration
KAPLAN SINGAPORE
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