Barkha Pandey
Senior Account Manager
Singapore
Summary
Results-driven B2B sales professional with 6+ years of experience in enterprise account management, consultative selling, and strategic sales planning. Proven ability to drive revenue growth, develop long-term client relationships, and execute high-impact sales strategies. Adept at contract negotiations, competitive bid processes, and cross-functional collaboration to maximize business success
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Enterprise Account Manager
STARHUB LIMITED
04.2021 - Current
- Achieved Top Sales Performer (FY22 & FY23) and recognized as the Highest New Logo Achiever (FY23).
- Consistently exceeded sales targets by identifying and securing new revenue streams, expanding market share, and strengthening client relationships.
- Spearheaded high-value contract negotiations, closing multi-year enterprise agreements, leading to long-term revenue growth.
- Led digital transformation initiatives for clients by aligning IT solutions with business objectives.
- Managed the full sales cycle from prospecting and lead qualification to deal closure and post-sales support.
- Developed and maintained a strong pipeline through targeted prospecting, networking, and consultative selling.
- Collaborated with marketing teams to design and implement demand generation campaigns, increasing lead conversion rates.
- Improved customer retention rates by proactively addressing potential issues, reducing churn, and enhancing customer satisfaction.
- Delivered engaging product demonstrations and business presentations to key stakeholders, influencing decision-making processes.
Key Account Manager
QOO10 SINGAPORE
08.2019 - 04.2021
- Increased purchase conversion rates by 150% through strategic pricing, optimized product visuals, and targeted campaigns.
- Successfully led product launches and promotional events, including Samsung Galaxy Note 20 pre-order, achieving 200% profit growth and daily sales of $50K USD.
- Acquired and managed 40+ merchants, including major brands such as Fragrance Foodstuff, Dumex, Abbott, and Philips.
- Developed and executed annual category growth strategies, ensuring competitive pricing and assortment expansion.
- Conducted in-depth competitor analysis and brand performance reviews to optimize online retail strategies.
Education
Bachelor of Communication - Professional Communication: Marketing and PR
Singapore Institute of Management
Skills
- Enterprise Sales & Account Management
- Business Development & Revenue Growth
- Digital Transformation & IT Solutions
- Strategic Account Planning & Customer Success
- Negotiation, Influence & Stakeholder Engagement
Certification
SPIN Selling Certification
Activities
- SPCA Singapore – Engaged in animal welfare activities, assisted in fundraising and adoption drives.
- National Kidney Foundation (NKF) – Provided emotional support for dialysis patients, planned interactive sessions.
- National Kidney Foundation (NKF) – Provided emotional support for dialysis patients, planned interactive sessions.
Timeline
Enterprise Account Manager
STARHUB LIMITED
04.2021 - Current
Key Account Manager
QOO10 SINGAPORE
08.2019 - 04.2021
Bachelor of Communication - Professional Communication: Marketing and PR
Singapore Institute of Management
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