BARAKATH NISHA D/O ABDUL AZEEZ

Recording Minutes of Meeting.

Events Planning e.g., grand opening of the Jewel, Festive seasons.

Drafting and execution of SOPs.

Creating service Job breakdown sheet for new staffs.

Conduct interview of job applicants.

Conduct training of new employees.

Manpower allocation and planning.

Dealing with feedback/complains.

Conduct audits on the ground.

Staff management.

Trainer of new staff for customer service.

Auditing staff on the ground.

Dealing with feedback and complains.

Investigation and rectification of complains.

Passenger Check-in Services.

Concierge for departure and arrival passengers.

Onboarding and training for new staff.

Marketing of product (Privilege Card) to different companies worldwide.

Liaison to clients for onboarding.

Administrative work.

Door to door sales and promotion of security alarms.

Customer Service.

Clerical and Administrative work.

Telephone correspondence.