Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Balraj Singh Raj

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

Minjun Cleaning Company
01.2019 - Current
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • This is multi task company cleaning,dishwashing and service crew
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Train new staff nd make them comfort
  • Multitask operation management included dishwashing ,service ,cleaning ,team management

Front Office Assistant

Swissotel
12.2016 - 06.2017
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.

Room Service Attendant

H&M
12.2015 - 06.2016
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.

Junior Assistant Chef ( PART TIME )

Megu Catering Concept
01.2019 - 11.2020

• work with multiple cuisine

• Ensuring all delivery orders are met accordingly and precisely

• Ensured high standard of hygiene practice

Chef Assistant

Metro Kitchen (Etalian)
01.2018 - 01.2019

• Familiarity with Mexican and western food

• carried out responsibility as hear chef

• scheduling and ordering food items from suppliers

• Ensured high standards of hygiene practice

Education

Bachelor Of Arts - Hospitality Management

Cardiff Metropolitan University
Singapore
12.2018

Advance Diploma - Hospitality Management

Stei Institute
Singapore
08.2017

Diploma - Hospitality Management

Stei Institute
Singapore
06.2016

Skills

  • Team Development
  • Maintenance Oversight
  • Staff Evaluation
  • Recruitment and hiring
  • Facilities Inspection
  • Multitasking and Organization
  • Team Leadership
  • Customer Service
  • Decision-Making
  • Operations Management
  • Relationship Building
  • Performance Improvement
  • Quality Assurance
  • Goal Setting
  • Staff Development and Training
  • Motivational Leadership
  • Staff Management
  • Handling Complaints
  • Strategic Planning
  • Staff Training
  • Customer Service Management
  • Schedule Coordination
  • Facilities Maintenance
  • Schedule Management
  • Staff Scheduling
  • Support Services
  • New Hire Orientation
  • Report Preparation

Accomplishments

Compliment honest person of the year

Certification

Singapore civil defence force

Singapore workforce skills

Additional Information

Am indian citizen

Singapore s pass holder (work permit)

Timeline

Supervisor of Operations

Minjun Cleaning Company
01.2019 - Current

Junior Assistant Chef ( PART TIME )

Megu Catering Concept
01.2019 - 11.2020

Chef Assistant

Metro Kitchen (Etalian)
01.2018 - 01.2019

Front Office Assistant

Swissotel
12.2016 - 06.2017

Room Service Attendant

H&M
12.2015 - 06.2016

Bachelor Of Arts - Hospitality Management

Cardiff Metropolitan University

Advance Diploma - Hospitality Management

Stei Institute

Diploma - Hospitality Management

Stei Institute
Balraj Singh Raj