Balan Ramiah
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Agent
SF Express
10.2023 - Current
- Increased company efficiency by streamlining operations.
- Adopted customer feedback in process and system improvement initiatives.
- Fostered relationships with industry professionals for future connections.
- Conducted market research to identify new business opportunities and develop strategies for expansion.
- Optimized supply chain management processes to reduce lead times, improving order fulfillment rates.
- Informed clients of policies and procedures.
Logistics Assistant cum delivery driver
TWG TEA PTE LTD
10.2021 - 10.2023
- Ensure close and prompt action on customer's shipment arrangements and requirement
- Preparing of Standard Operating Procedures and / or service reports according to customer's shipment processes and requirements.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Assisted with employee training programs related to warehouse safety protocols and equipment operation procedures.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Tech Ramp Serviceman
Singapore Airport Terminal Services (SATS)
07.2019 - 08.2021
- Perform pushback / towing of aircraft
- Operate the various aviation ground equipment (ground power unit, air condition unit, air start unit)
- Carry out equipment/vehicle pre-operation checks to ensure serviceability and report and defects to the control for timely recovery.
- Contributed to a safe working environment by adhering to all safety regulations and reporting hazards or incidents immediately.
- Maintained a clean and organized ramp area for efficient operations and reduced risk of accidents.
- Prevented incidents on the ramp by using appropriate hand signals while guiding pilots during taxiing maneuvers.
- Ensured passenger safety by conducting thorough pre-flight inspections of aircraft equipment and systems.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
Air-Conditioning Technician
Cornerstone Facilities Management Pte Ltd
05.2015 - 01.2016
- Install, service, and repair heating and air conditioning system
- Repair or replace defective equipment, components, or wiring
- Inspect and test system to verify system compliance with plans and specifications and to detect and locate malfunctions
- Record and report all faults, deficiencies, and other unusual occurrence
- Adjust system controls to setting recommended by manufacturer to balance system.
- Minimized equipment downtime by swiftly identifying and resolving technical issues in a timely manner.
- Reduced customer complaints by providing timely and effective repairs for various HVAC systems.
Education
No Degree - Aviation Management And Operations
Air Transport Training College
Singapore, Null, Singapore01.2019
Completed 'O' levels -
BEDOK TOWN SECONDARY SCHOOL
01.2013
Completed P.S.L.E -
TEMASEK PRIMARY SCHOOL
01.2008
Skills
- Service support
- Technical Support
- Time Management
- Teamwork and Collaboration
- Multitasking Abilities
- Reliability
- Adaptability and Flexibility
- Decision-Making
- Microsoft Office
- Team building
- Time management abilities
- Quality Control
- Equipment Maintenance
Licenses
Class 3 Driving License
PLRD- Security officer (SO)
Personal Information
- Age: 28 Years
- Race: Indian
- Citizenship: Singaporean
- Date of Birth: 15/02/1996
- Gender: Male
- Religion: Hindu
- Residential Address: Blk 62, New upper Changi Rd,#14-1192
Extracurricular Activities
Rugby 2009-2013
Athletics 2003-2008
Certification
· Perform Basic Aircraft Safety Practices and Documentation
· Apply WSH Policy
· Apply 5S Techniques
· Apply Quality Systems
· Apply Teamwork in the Workplace
· Demonstrate the Service Vision (SATS)
· Maintain Composite Structures
· Maintain Sheet Metal Structures
· Operate Basic Measuring Devices
· Perform Aircraft General Maintenance Activities
· Use Hand Tools
· Food Safety and Hygiene level 1
· CERTIFICATE IN GENERIC MANUFACTURING SKILLS (2019)
· HIGHER CERTIFICATE IN AEROSPACE
· CERTIFICATE IN WORKPLACE SAFETY & HEALTH EXCELLENCE
· CERTIFICATE IN WORKPLACE SAFETY & HEALTH MANAGEMENT
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Business Agent
SF Express
10.2023 - Current
Logistics Assistant cum delivery driver
TWG TEA PTE LTD
10.2021 - 10.2023
Tech Ramp Serviceman
Singapore Airport Terminal Services (SATS)
07.2019 - 08.2021
Air-Conditioning Technician
Cornerstone Facilities Management Pte Ltd
05.2015 - 01.2016
No Degree - Aviation Management And Operations
Air Transport Training College
Completed 'O' levels -
BEDOK TOWN SECONDARY SCHOOL
Completed P.S.L.E -
TEMASEK PRIMARY SCHOOL
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