Balamurugan Amalakesan
Summary
Proven track record in driving market expansion and boosting sales revenue at Nova Maintenance Employment Agency Pte. Ltd. through innovative branding and sales promotions. Skilled in presentations and adept at time management, I excel in fostering strong customer and team relationships, enhancing operational efficiency and achieving significant growth in competitive markets.
Overview
22
22
years of professional experience
Work History
Marketing Executive
Nova Maintenance Employment Agency Pte. Ltd.
04.2023 - Current
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
Store Manager-cum-Delivery Driver
Trend Star Pte. Ltd.
06.2015 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
Sales Executive-cum-Delivery Driver
Anacaona Pte. Ltd.
10.2014 - 06.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
Store Manager-cum-Delivery Driver
Bazooka Garments Trading Pte. Ltd.
06.2012 - 03.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager-cum-Delivery Driver
RMS Departmental Store Pte. Ltd.
06.2011 - 05.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
Assistant Merchandiser-cum-Delivery Driver
RK Fashions
01.2006 - 03.2011
- Established strong working partnerships with key stakeholders such as marketing teams or suppliers, demonstrating a collaborative attitude that enabled successful execution of various projects.
- Developed strong relationships with store managers to gather feedback on merchandise mix and address specific needs or concerns promptly.
- Increased sales by effectively analyzing market trends and implementing strategic merchandising plans.
- Supported data-driven decision-making processes by conducting thorough sales analysis and generating insightful reports.
Knitted Fabric Assistant Manager
RK Fashions
10.2002 - 12.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Arts - Commerce And Tax Procedure And Practice
Bharathidasan University
Tiruchirappalli, India08-2002
Skills
- Branding
- Sales Promotions
- Presentations
- Strong time management
Languages
English
Upper intermediate (B2)
Timeline
Marketing Executive
Nova Maintenance Employment Agency Pte. Ltd.
04.2023 - Current
Store Manager-cum-Delivery Driver
Trend Star Pte. Ltd.
06.2015 - 11.2021
Sales Executive-cum-Delivery Driver
Anacaona Pte. Ltd.
10.2014 - 06.2015
Store Manager-cum-Delivery Driver
Bazooka Garments Trading Pte. Ltd.
06.2012 - 03.2014
Store Manager-cum-Delivery Driver
RMS Departmental Store Pte. Ltd.
06.2011 - 05.2012
Assistant Merchandiser-cum-Delivery Driver
RK Fashions
01.2006 - 03.2011
Knitted Fabric Assistant Manager
RK Fashions
10.2002 - 12.2005
Bachelor of Arts - Commerce And Tax Procedure And Practice
Bharathidasan University
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