Balakumar Sundaramoorthy
IT SUPPORT ENGINEER
Singapore
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Calibration Engineer
Elec-pro technology pte ltd
02.2023 - Current
- Perform Calibration, repair and servicing of various test measurement & diagnostic Equipment (TMDE) within ST Engineering AMK Calibration lab
- Support on-site maintenance services for RSAF Airbases and STE Aerospace
- Ensure in-house standards are in working condition
- Achieve and excel in Turn-Around-Time (TAT) that was requested by client
- Established strong relationships with vendors partners in order to negotiate favorable terms for calibration equipment supplies, ensuring access to high-quality products at competitive prices.
- Streamlined workflow processes by developing comprehensive documentation of calibration procedures.
- Implemented innovative solutions to address complex calibration challenges, ensuring accurate results across diverse applications.
Lab Technician
ADNOC Gas Processing
09.2021 - 07.2022
- Calibration, troubleshooting & maintenance of Lab Instruments
- Technical evaluation of Lab Instruments & Chemicals
- Lab Shift handling, Chemical Inventory & follow ups
- Analysis of Amine, Condensate, Glycol, Boiling Water, Cooling water, Gas & NGL Samples
- Detection of elements in Water & Oil Samples by ICP
- Up keeping of all instrument’s spares and Chemical Inventory
- Detection of oil content in water sample by Horiba Analyzer
- Detection of sulfur in condensate sample by sulfur Analyzer
- Sampling of Gas, NGL, Amine, Condensate & Boiler Water
IT Support Engineer
PHENOMBPO India
11.2019 - 08.2021
- Provided User support on all IT related issues
- Maintaining the case tracker on daily basis via incident management tool in Jira
- Identifying problem investigation, assignment issues, acting as an initial escalation point for day-to-day IT problems
- Regular monitoring & follow up for call closure with engineers, dealer, and logistics team
- Performed System Setup, Database setup, resolved technical & design issues
- Installed and updated approved desktop OS and applications
- Provided timely support to users with desktop related issues (both hardware and software)
- Maintained and managed servers and network resources
- Carried out Backup/recovery operations
- Kept up to date with security threats and control measures
- Troubleshooted network and software issues
- Resolved all level 1 & 2 support requests in a timely manner and to customers satisfaction
- Performs installation of software, hardware, printers onsite and/or remote to customer specifications
- Responsible for account creation for new hires/account lockouts/account disabled for termed users
Education
Bachelor of Science - Mechatronics
Bannari Amman Institute of Technology
India 05.2014 - 11.2019
Skills
JAVA (Basics)
undefinedCertification
NTUC CERTIFIED CCNA
Passtype
Long Term Pass Holder
Finnumber
M0093773P
Disclaimer
To obtain a position that utilizes my educational background and wish to get more experience. I do certify that above statements are true and correct for the best of my knowledge.
Personal Information
- Available: Immediate
- Expected Salary: S$ 3000 (Negotiable)
- Date of Birth: 07/11/97
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Calibration Engineer
Elec-pro technology pte ltd
02.2023 - Current
Lab Technician
ADNOC Gas Processing
09.2021 - 07.2022
IT Support Engineer
PHENOMBPO India
11.2019 - 08.2021
Bachelor of Science - Mechatronics
Bannari Amman Institute of Technology
05.2014 - 11.2019
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