Hi, I’m
Balaji Lakshmipathi
Senior Assistant Vice President At WellsFargo With Expertise In RPA
Chennai
Summary
Seasoned RPA Professional with extensive experience on UiPath right from the advent of the Platform since 2017 until now with recent developments of the platform in AI. Handful of proven experience and industrial enterprise knowledge on the Infrastructure, Documentation, Enhancements, Upgrades, Maintenance, Reporting, Monitoring, Training, Onboarding and Management of the UiPath environments for the past 7 years by working with Automation Giants. Excited to embrace big opportunities and challenge myself on different roles on UiPath, Automation and RPA.
Overview
12
years of professional experience
4
years of post-secondary education
4
Certificates
Work History
Wells Fargo
Senior Assistant Vice President
11.2021 - Current
Job overview
- End to end expertise in UiPath Infrastructure, Functional and Reporting aspects of the system.
- Led the five member team from India and US on the Upgrade of UiPath Orchestrator and Robots in the Attended Environment from 2021.10 to 2022.4.5 version in 2023 February that included 6 Production and 6 BCP servers each, right from the runbook creation in the Cutover tool until the Business Testing Sign Off.
- Led the four member team on BCP Exercise of UiPath/BluePrism environments in 2023 that ranges from planning, documentation, execution and testing of the Platform in a short span.
- Works along with the Enterprise Database Team on the Purging Activity of UiPath Database for all the Production Platforms like Attended and UnAttended.
- Worked on setting up of 12 L1 Federated Support Team for Business Specific Automations, where the Monitoring and Metrics of Automations can be handled by the L1 Team itself. I created the documentation for setting up the Roles in UiPath, Access in Service Now, VMWare for VDIs, Reports in Tableau and Elastisearch. These 12 Federated Support Teams works under the One Umbrella of Bigger Arcs.
- Worked with UiPath vendor on a Production Bug and Implemented an in-house Powershell Script as a workaround while the Vendor comes up with permanent solution.
- With my extensive knowledge in the UiPath Database, I created Dashboard for the Business Level Metrics, Support Level D2d Monitoring, Exception Handling using PowerBi Platform. Recognized with Spotlight Award for saving cost on usage of PowerBi Dashboard instead of Enterprise Tool with whopping License Cost.
- Worked along with the Enterprise Monitoring Team on setting up Infrastructure monitoring using Splunk, AppDynamics and Grafana.
- Worked with the Vulnerability Management Team on remediating the threats on the Production and BCP servers that ranges around 80-100.
- Worked with the DevOps Team on migrating the UiPath Automation Deployment through Ci/CD Pipelines Integration with Service Now and Helms Chart.
- Worked on Onboarding the UiPath AiCenter Onboarding through Kubernetes with the DevOps Team.
- Documented and Maintained Knowledge repository with version control, Navigations, Validation and Expiration in Confluence, ServiceNow Knowledge Base and Sharepoint 2023.
- Made the best use of Cutover Tool during the documentation and execution of Upgrade, BCP Exercise with precise time management, resourcing, planning and reporting.
- Worked with the developers on migration of BluePrism to UiPath Automations in 2022 and Migration of Automations from Classic folders to the Modern Folders before the upgrade of UiPath.
- Nominated for a Patent on submission of my Idea on Ai/ML in Banking.
- Submitted a Whitepaper on SRE on PostMortem techniques with my extensive experience in ITIL and SRE.
ICON plc
Application Services Analyst III
04.2018 - 11.2021
Job overview
- Upgraded the UiPath from 2017.1 to 2018.1 and later on from 2018.1 to 2020.10, by working as per the ITIL process with Database, Server and Vendor over the weekends with zero downtime and impact.
- Created a centralized repository for Training, Knowledge base, Documentation of UiPath Environment using Service Now, Confluence and eRooms
- Worked on transition of UiPath Development from EY and Pwc to in-house Developers with the extensive automation knowledge and the functional knowledge.
- Worked with Business Analysts and Developers on SDD Creation, PDD Creations and Document Signoffs.
- Worked as IT Ambassador with different departments to onboard and advocate the necessity of UiPath as an RPA tool in their projects. helped to bring 10-15 automations.
- License Management of the UiPath Bots with the multiple business lines to make the effective utilization of Bots by setting up a Bot Calendar to maximize the use of Licenses.
ICON plc
Application Services Analyst II
08.2015 - 03.2018
Job overview
- Worked with EY and Pwc to onboard the UiPath Orchestrator and Robot 2017.1 from the scratch. Documentation, Planning, Installation in Server, Creating the Database, Setting up the Load Balancers, Signing up the Orchestrator and Bot Licenses etc..
- As the RPA Lead, I set up a 6 member support team, trained them, worked closely with the developers, UiPath Vendor and Infrastructure team on buidling a strong RPA Environment.
- Gained certified knowledge on UiPath RPA through Simplilearn Instructor Led Trainings and Project.
- Certified as Kofax Markview and Transformation Module Administrator from Kofax Inc. California to lead the Kofax Environment Onboarding in ICON plc.
Cognizant
Associates, Project
04.2015 - 07.2015
Job overview
- Proactively identified root causes behind delays or inefficiencies in the production line.
- Elevated customer satisfaction levels by maintaining open lines of communication with clients regarding project updates, progress reports, and potential setbacks.
- Led process improvement initiatives, resulting in increased output without sacrificing quality standards.
Cognizant
Programmer Analyst
11.2011 - 03.2015
Job overview
- Implemented effective incident management strategies that minimized disruption to business operations during system outages or failures.
- Ensured smooth software deployments by thoroughly testing applications before release, reducing post-launch issues significantly.
Education
Adhiparasakthi Engineering College
Bachelor of Engineering in Mechanical Engineering
01.2007 - 05.2011
Skills
Kofax
UiPathPowerBiSRE/ITIL Processes
DevOpsBlueprism
Certification
UiPath Foundations, Simplilearn, 05/2020, certificates.simplicdn.net/share/1910269...
Timeline
Senior Assistant Vice President
Wells Fargo
11.2021 - Current
Application Services Analyst III
ICON plc
04.2018 - 11.2021
Application Services Analyst II
ICON plc
08.2015 - 03.2018
Associates, Project
Cognizant
04.2015 - 07.2015
Programmer Analyst
Cognizant
11.2011 - 03.2015
Adhiparasakthi Engineering College
Bachelor of Engineering in Mechanical Engineering
01.2007 - 05.2011
Accomplishments
Submitted a Patent on AI on Banking Technology
Submitted a Whitepaper on SRE in UiPath DevOps