Microsoft Office
Baker Goh
Real Estate Agent
Summary
Experienced real estate professional with a proven track record in negotiations, client service, and end-to-end transaction management. Adept at handling complex interpersonal dynamics and aligning expectations between all parties to ensure smooth, successful outcomes. Recognized for problem-solving, adaptability, and building strong, long-term relationships that drive client satisfaction and business growth.
Overview
9
9
years of professional experience
2
2
Languages
7
7
years of post-secondary education
Work History
Real Estate Agent
PropNex Realty
08.2024 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand their property needs and preferences; created detailed plans tailored to their financial and personal situations to identify the most suitable properties.
- Managed contracts, negotiations, and all aspects of sales to successfully close deals and exceed client expectations.
- Advised clients on market conditions and property values by conducting thorough property analyses, considering surrounding prices and potential future developments.
Flight Attendant
Singapore Airlines
06.2022 - 08.2024
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Ensured passenger safety and comfort by providing top-tier service recognized with the Best Cabin Crew award.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Administrative Clerk
Yung Heng Pte Ltd
01.2016 - 03.2018
- Supported event logistics by maintaining organized records, managing communication with clients, and updating key contact information.
- Delivered excellent customer service by responding promptly to inquiries and ensuring a welcoming, professional atmosphere.
- Assisted in planning and coordinating events, including managing supplies, inventory, and on-site logistics.
Education
Diploma - Multimedia And Infocomm Technology
Nanyang Polytechnic
Singapore 04.2016 - 04.2018
O'Level Certification -
Ang Mo Kio Secondary School
Singapore 01.2011 - 01.2016
Skills
Permit acquisition
Catering coordination
Event marketing
Emergency preparedness
Guest management
Venue selection
Transportation and Accommodation arrangement
Budgeting and finance
Legal compliance
Project management
Software
Photoshop/Video Editing
ArcGIS
Interests
Poker
Video Games
Basketball
Reading
Hobby
I have a strong passion for poker, which I began playing online at 17, and over the past year and a half, I've focused on live games in casinos around the world. I’m also deeply interested in history, particularly the formation of nations and their cultural backgrounds. In my free time, I enjoy strategic and team-based video games like Dota 2, as well as playing basketball and other outdoor sports with friends. I also enjoy following major sporting events and sharing the experience of playoff games with others.
Timeline
Real Estate Agent
PropNex Realty
08.2024 - Current
Flight Attendant
Singapore Airlines
06.2022 - 08.2024
Diploma - Multimedia And Infocomm Technology
Nanyang Polytechnic
04.2016 - 04.2018
Administrative Clerk
Yung Heng Pte Ltd
01.2016 - 03.2018
O'Level Certification -
Ang Mo Kio Secondary School
01.2011 - 01.2016