BADRIYAH BINTE JAMALUDIN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Assistant Manager, Nursing
Health Promotion Board
08.2009 - Current
- Coordinated Screen For Life's colorectal and cervical cancer screening programme quality assurance audits.
- Monitored vendors to meet programme's the quality assurance standards.
- Reviewed and streamlined processes to alleviate compliance activities.
- Supported the operations of Functional Screening programme.
- Managed vendors to ensure timely billing of invoices.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, vendors and programme partners, fostering a positive work environment.
- Actively participated in community outreach programs, promoting health education among diverse populations within the service area.
- Delivered comprehensive healthcare program in the community.
Executive, Health Information Management Services
Singapore General Hospital
02.2006 - 04.2008
- Implemented efficient health information management practices, resulting in improved workflow and data accuracy.
- Ensured timely completion of medical coding tasks, contributing to improved billing processes and revenue generation.
- Collaborated with clinical departments to facilitate accurate documentation and reporting for coding accuracy.
- Performed regular quality audits assessments on patient data to verify accuracy of health information.
- Review work processes, identifying areas for improvement and implementing necessary changes.
Executive, Clinical Quality
Tan Tock SengHospital
11.2004 - 01.2006
- Coordinated hospital's Clinical Review programme. Identified, analyses and reported incidences of adverse events through retrospective medical records review. Liaised and reported to clinical departments on quality care issues.
- Improved patient care quality by implementing clinical best practices and evidence-based guidelines.
- Enhanced team performance through regular clinical audits, identifying areas for improvement and implementing corrective actions.
- Reduced medical errors by conducting thorough root cause analyses and developing targeted interventions to address identified issues.
Clinical Coding Specialist
Singapore General Hospital
05.1998 - 11.2004
- Improved coding efficiency by implementing new software tools and streamlining processes.
- Ensured accuracy in coding through regular audits, identifying discrepancies and areas for improvement.
- Collaborated with healthcare providers to clarify documentation, enhancing the accuracy of medical records.
- Maintained up-to-date knowledge on industry changes, attending training sessions and workshops regularly.
- Enhanced team productivity by providing guidance and support to junior coders, fostering a collaborative work environment.
- Streamlined coding procedures with process improvements, resulting in faster turnaround times for claims submissions.
Registered Nurse
Toa Payoh Hospital/ Changi General Hospital
04.1993 - 05.1998
- Managed care from admission to discharge.
Education
Master of Gerontology - Gerontology
Singapore University of Social Sciences
Singapore06.2014
Graduate Certifcate in Health Services Management -
Queensland University of Technology
Australia01.2002
Post Graduate Diploma - Health Administration
Curtin University of Technology
Australia12.1999
Bachelor of Science - Nursing
Curtin University of Technology
Australia01.1997
Certificate - General Nursing
School Of Nursing (Ministry of Health)
Singapore04.1993
Skills
- Operations Management
- Meeting Facilitation
- Project Management Abilities
- Customer Relations
- Networking abilities
Timeline
Assistant Manager, Nursing
Health Promotion Board
08.2009 - Current
Executive, Health Information Management Services
Singapore General Hospital
02.2006 - 04.2008
Executive, Clinical Quality
Tan Tock SengHospital
11.2004 - 01.2006
Clinical Coding Specialist
Singapore General Hospital
05.1998 - 11.2004
Registered Nurse
Toa Payoh Hospital/ Changi General Hospital
04.1993 - 05.1998
Master of Gerontology - Gerontology
Singapore University of Social Sciences
Graduate Certifcate in Health Services Management -
Queensland University of Technology
Post Graduate Diploma - Health Administration
Curtin University of Technology
Bachelor of Science - Nursing
Curtin University of Technology
Certificate - General Nursing
School Of Nursing (Ministry of Health)
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