Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Babu S/o Suppiah

Summary

Skilled in vehicle safety and customer service excellence, I boosted repeat business at Ritz Carlton Valet through superior guest interactions and efficient team coordination. Leveraging strong communication and planning abilities, I ensured timely and safe deliveries for Laurel's and K.C.DAT Mover, maintaining a clean driving record and enhancing safety standards.

Overview

23
23
years of professional experience

Work History

Valet Driver

Ritz Carlton Valet
01.2003 - 01.2025
  • Increased repeat business through exceptional customer interactions and professional demeanor.
  • Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
  • Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Reduced wait times for guests by efficiently organizing and managing the valet parking area.
  • Contributed to a positive work environment, actively participating in team meetings and providing constructive feedback on processes and procedures.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.

Delivery Driver

Laurel's
01.2011 - 05.2013
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

Lorry Driver

K.C.DAT Mover
01.2002 - 12.2002
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.

Education

N Level
Bedok Town Secondry School
1997

Skills

  • Planning and scheduling
  • Understanding of traffic laws
  • Valid Driver's license
  • Manual and automatic driving
  • Maintaining vehicle cleanliness
  • Strong communication
  • Vehicle safety
  • Valet station organization
  • Department of transportation rules
  • Customer service
  • Friendly and outgoing
  • Multitasking and organization
  • Loading and unloading
  • Customer service excellence
  • Team collaboration
  • Customer communication
  • Safety compliance

Languages

English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Tamil
Bilingual or Proficient (C2)

Timeline

Delivery Driver

Laurel's
01.2011 - 05.2013

Valet Driver

Ritz Carlton Valet
01.2003 - 01.2025

Lorry Driver

K.C.DAT Mover
01.2002 - 12.2002

N Level

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Babu S/o Suppiah