Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Muhammad Heindrea Cheong

Muhammad Heindrea Cheong

Summary

A uniformed officer with rescue, security and customer service background. Possesses 5 years of experience holding an NCO role in Woodlands checkpoint, able to juggle various deployments and duties under SPF/ICA/LTA clients. Proficient in handling situations in highly stressful environments and promotes teamwork to efficiently deliver expected results to clients. Looking forward to grow my skills and improve for the company.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Auxiliary Police Officer

Aetos Security & Management
03.2016 - 10.2022
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Conducted searches of individuals, vehicles and premises.

National Service Rescue Instructor

SCDF
09.2013 - 09.2015
  • Coordinated workshops for NSFs to better understand company mission, streamlining daily activities and aligning company priorities.
  • Created and oversaw rescue training programs for rescue operations.
  • Maintained strong knowledge in handling of various rescue equipments.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Administered first aid and conducted emergent response management.

Porter

Sentosa Resort & Spa Beaufort Hotel
02.2012 - 06.2013
  • Opened doors and transported luggage for customers with care and efficiency.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Organized guest keys in systematic order for timely acquisition and delivery of vehicle.

Education

High School Diploma -

IES Oróspeda
Spain, Murcia
09.2012

Skills

  • Critical Thinking
  • Problem Solving
  • Verbal and Written Communication
  • Service-Orientation
  • Issuing Citations
  • Maintaining Order
  • Foot Patrolling
  • First Aid
  • Traffic and Motorists Monitoring
  • Emergency Response
  • Public Safety

Accomplishments

  • Perfect Attendance Award (SCDF)(10-Sep-2013 / 2015)
  • Star Service Award (LTA)(JUL-SEP 2019) - For being one of the responders who assisted to put off the fire on the burning motor cycle on 07 Aug 2019 at Woodlands Checkpoint.


Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Malay
Intermediate (B1)

Certification


  • WSQ Conduct Crowd and Traffic Control (08-Apr-16)
  • WSQ CSS Person and Bag (12-May-16)
  • WSQ Perform Cash and Valuable Escort (21-Mar-16)
  • WSQ Deterrence (Perform Security Duties at Protected Areas and Protected Places)(22-Mar-19)
  • Security Escort (Perform Prisoners/Person in Custody Escort)(12-Jun-21)
  • WSQ Service Excellence (18-Oct-21)
  • Instructor Preparatory Course (31/Jul/14)

Timeline

Auxiliary Police Officer

Aetos Security & Management
03.2016 - 10.2022

National Service Rescue Instructor

SCDF
09.2013 - 09.2015

Porter

Sentosa Resort & Spa Beaufort Hotel
02.2012 - 06.2013

High School Diploma -

IES Oróspeda

Similar Profiles

CREATE PROFILE
Muhammad Heindrea Cheong