Global SupportIT NetworkingNetwork EngineeringProcess ImprovementProject ManagementRisk ManagementRouting protocols (OSPF, BGP, EIGRP, MPLS)Stakeholder Relationship ManagementStrategic PlanningTAC Support HPE ARUBASwitching Technologies (VLAN, STP, FHRP)Team Leadership & DevelopmentTroubleshootingVendor ManagementWi-Fi MonitoringFirewall Management Tools
Risk Assessment
Access Control
Technical Troubleshooting
SNMP Monitoring
Network Performance Monitoring
Network Architecture Understanding
User Support
Excellent Presentation Skills
Root Cause Analysis
Ticketing System SALESFORCE
Remote Work Support