Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Entrepreneur
Tea Time
04.2021 - 05.2024
Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
Launched new product lines successfully through comprehensive planning, strategy and research.
Determined business plan, mission statement, and vision.
Merchandiser
Switz UAE LLC
01.2019 - 02.2020
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Front Office Executive
London Crown Hotel
01.2016 - 12.2018
Maintained strict compliance with security protocols while managing sensitive guest information confidentially and securely.
Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
Assisted in training new front office team members, leading to increased productivity and efficiency.
Marketing Executive
IGP GROUP
05.2013 - 12.2015
Increased brand awareness by developing and implementing innovative marketing campaigns.
Planned and executed events and marketing programs to increase qualified leads.
Planned and executed marketing campaigns to target groups, areas and wider community.
Completed and submitted monthly and yearly reports to support executive decision making.
HR Coordinator
Blossom Consultancy Services
04.2012 - 04.2013
Maintained human resources information system and kept employee files up to date and accurate.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.